cshell.plus.net down?
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cshell.plus.net down?
24-09-2010 4:09 PM
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For some reason I'm not able to access this via ftp today - I could yesterday - I now get...
Status: Connection established, waiting for welcome message...
Error: Could not connect to server
Is this a general problem today? I've searched to see if there's an announcement but can't find one?
Thanks
Re: cshell.plus.net down?
24-09-2010 4:14 PM
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Would you be able to try logging in via command prompt? Open a command prompt and type 'ftp cshell.plus.net' (without the quotes) and it should prompt you for a username/password.
Anyone else seeing issues attempting to log in to CGI?
Re: cshell.plus.net down?
24-09-2010 4:17 PM
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I've never used command prompt before - is it something I have to download?
Thanks
Re: cshell.plus.net down?
24-09-2010 4:35 PM
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No command prompt is part of Windows (we're assuming your using windows).
The easiest way to access it is by going to start, then run and type the letters 'CMD', or if your using Vista or Windows 7 just go to start, then search for 'command prompt'.
Once you've got that far just follow Chris' instructions and let us know if you have any problems.
Re: cshell.plus.net down?
24-09-2010 4:41 PM
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Same location on pretty much all Windows versions!
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: cshell.plus.net down?
24-09-2010 4:48 PM
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Thanks - gave this a go but I got:
Connected to cshell.plus.net.
Connection closed by remote host.
This is the same as I've been getting with ftp, as everytime I try to connect I get:
Status: Connection established, waiting for welcome message...
Error: Connection timed out
Error: Could not connect to server
Is this something you can help with?
Thanks
Re: cshell.plus.net down?
24-09-2010 4:54 PM
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Re: cshell.plus.net down?
24-09-2010 4:55 PM
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Re: cshell.plus.net down?
24-09-2010 4:56 PM
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Re: cshell.plus.net down?
24-09-2010 5:09 PM
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If you still can't connect post your IP address with the last quartet asterisked and we'll see if there is anyone else on the same range that can or can't get in.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: cshell.plus.net down?
24-09-2010 5:33 PM
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Definitely fixed IP. Thanks
Re: cshell.plus.net down?
24-09-2010 5:35 PM
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Re: cshell.plus.net down?
24-09-2010 6:02 PM
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Is anyone on an IP near 84.51.18*.*** ? If so could they try opening a command prompt and typing 'ftp cshell.plus.net' (without the quotes). It should prompt you for a username/password (it doesn't matter whether you use ccgi or not - we just want to know if you get the username prompt or not).
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: cshell.plus.net down?
24-09-2010 6:22 PM
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It's been ok all this week? My connection is excellent otherwise?
I need to go out soon but will check the forum when I get back. However, what should I do if it can't be solved here?
Thanks
Re: cshell.plus.net down?
24-09-2010 7:52 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
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