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ccgi url

editpoint
Grafter
Posts: 32
Thanks: 2
Registered: ‎31-07-2007

ccgi url

Hi
With this new ccgi platform I want to taked the opportunity to change the address in the url to reflect my web address
ie I  want my www.mydomain.co.uk to show in the url bar and not ccgi.mydomain.plus.com
Can you do this for me or do i have to tick a box somewhere?
4 REPLIES 4
bobpullen
Community Gaffer
Community Gaffer
Posts: 14,882
Thanks: 2,485
Fixes: 168
Registered: ‎04-04-2007

Re: ccgi url

Is it the domain you have hosted on your Plusnet account that you'd like pointing to the new platform? I can do this for you if you like?

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

editpoint
Grafter
Posts: 32
Thanks: 2
Registered: ‎31-07-2007

Re: ccgi url

I think the answer is yes!
My Plusnet domain is already pointing at the ccgi platform. However it is showing in the url bar as ccgi.mydomain.plus.com.
This causes a problem when i want to direct someone to www.mydomain.co.uk/somefolder as it doesn't work because its on the ccgi bit. It works with ccgi.mydomain.plus.com/somefolder though.
bobpullen
Community Gaffer
Community Gaffer
Posts: 14,882
Thanks: 2,485
Fixes: 168
Registered: ‎04-04-2007

Re: ccgi url

OK, that should have been done for you now. You'll need to wait 24 hours or so for the changes to propagate.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

editpoint
Grafter
Posts: 32
Thanks: 2
Registered: ‎31-07-2007

Re: ccgi url

That seems to be working. Thanks