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cannnot delete a file from free webspace

UncleZen
Rising Star
Posts: 111
Thanks: 16
Fixes: 2
Registered: ‎15-08-2008

cannnot delete a file from free webspace

Hi, ive been a customer for a while and have the free webspace that I belive you dont get anymore.

I use it for development.

Ive managed to create a file that I cannot delete. I wondered if it would be possible for a PN person to delete it for me, its a bit annoying.

 

Cheers

 

4 REPLIES 4
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,594
Thanks: 10,330
Fixes: 1,602
Registered: ‎21-04-2017

Re: cannnot delete a file from free webspace

I don't think we can delete individual files from here.

What happens when you try to remove it?

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
UncleZen
Rising Star
Posts: 111
Thanks: 16
Fixes: 2
Registered: ‎15-08-2008

Re: cannnot delete a file from free webspace

when I try & list the directory the FTP prog reports:

TypeError: items[x][3] is undefined["Test", "event", "2"]
TypeError: items[x][3] is undefined["Test", "event", "2.dat"]

 

when I try & delete it my FTP prod reports:

550 Test event 2: No such file or directory
: /public/dev/onwbc/data/events/Test event 2

 

Visually, in the FTP prog, its seen as Test event 2.

 

 

 

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,594
Thanks: 10,330
Fixes: 1,602
Registered: ‎21-04-2017

Re: cannnot delete a file from free webspace

Can you PM me your username please?

 

EDIT:

@UncleZen

Thanks for your PM. I've raised a ticket on your account with the relevant team to look into.

I'd expect an update within 24-72 hours.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
UncleZen
Rising Star
Posts: 111
Thanks: 16
Fixes: 2
Registered: ‎15-08-2008

Re: cannnot delete a file from free webspace

Thank you. I look forward to hearing from the support team.