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cannnot delete a file from free webspace

UncleZen
Rising Star
Posts: 111
Thanks: 16
Fixes: 2
Registered: ‎15-08-2008

cannnot delete a file from free webspace

Hi, ive been a customer for a while and have the free webspace that I belive you dont get anymore.

I use it for development.

Ive managed to create a file that I cannot delete. I wondered if it would be possible for a PN person to delete it for me, its a bit annoying.

 

Cheers

 

4 REPLIES 4
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 18,581
Thanks: 6,084
Fixes: 1,017
Registered: ‎21-04-2017

Re: cannnot delete a file from free webspace

I don't think we can delete individual files from here.

What happens when you try to remove it?

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
UncleZen
Rising Star
Posts: 111
Thanks: 16
Fixes: 2
Registered: ‎15-08-2008

Re: cannnot delete a file from free webspace

when I try & list the directory the FTP prog reports:

TypeError: items[x][3] is undefined["Test", "event", "2"]
TypeError: items[x][3] is undefined["Test", "event", "2.dat"]

 

when I try & delete it my FTP prod reports:

550 Test event 2: No such file or directory
: /public/dev/onwbc/data/events/Test event 2

 

Visually, in the FTP prog, its seen as Test event 2.

 

 

 

Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 18,581
Thanks: 6,084
Fixes: 1,017
Registered: ‎21-04-2017

Re: cannnot delete a file from free webspace

Can you PM me your username please?

 

EDIT:

@UncleZen

Thanks for your PM. I've raised a ticket on your account with the relevant team to look into.

I'd expect an update within 24-72 hours.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
UncleZen
Rising Star
Posts: 111
Thanks: 16
Fixes: 2
Registered: ‎15-08-2008

Re: cannnot delete a file from free webspace

Thank you. I look forward to hearing from the support team.