I should have done it years ago!
Having tolerated the quirks thrown up by the plesk servers on PAYH when trying to upload/install Joomla based websites I finally decided to look elsewhere. I chose Host Papa who use cPanel. It's like having the manicles removed. How easy is it in comparison. Can't help thinking that PAYH is living on borrowed time unless they sort out the outdated overpriced limited capacity hosting. Will be moving all my domains to host papa very soon and cancelling my payh subscription.