broadband usage
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broadband usage
10-09-2013 5:39 PM
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Re: broadband usage
10-09-2013 5:44 PM
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Traffic to and from your website by others doesn't count but traffic between you and your website does
If it was only going over in the last day or so of your billing month have you considered setting your extra spend to zero
If you are hitting the limit a bit frequently have you thought of upgrading your product
Re: broadband usage
10-09-2013 7:26 PM
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Dear Customer,
It has come to our attention that in the last 24 hours your website has exceeded its bandwidth allowance by a significant amount.
Unfortunately, because of the amount over the limit, your site has been archived. Please contact us through the website if you want your site to be restored. - we cannot do this by email or over the telephone.
Your website used 72669 KB OVER its bandwidth transfer allowance during the last 24 hours.
Is there any appeal process.
Best regards, Mick
Re: broadband usage
10-09-2013 7:43 PM
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I'm wondering if the limit has been exceeded due to a high amount of traffic visiting your website?
You'll need to raise a support ticket to us in order for us to get this sorted out for you though. You can do this at http://contactus.plus.net - feel free to fire away any questions you've got for us on the support ticket too.
Re: broadband usage
10-09-2013 7:52 PM
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Your daily traffic allowance will be 250MB. Has your visitor counter increased by a large number recently? Is anyone likely to have hot linked to any of your photographs (or posted a link to any of them in a forum)?
David
Re: broadband usage
11-09-2013 10:29 AM
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I'd really like my website back.......pleeeease.
Best regards, Mick.
Re: broadband usage
11-09-2013 10:35 AM
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Re: broadband usage
11-09-2013 5:18 PM
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The number of visitors has increased since my last visit which I imagine was around 3 months ago, though not by an exceptional number. Those stats don't look out of the ordinary, but they only show HTML files, not images (or music). One would need the raw logs to pick the latter up (which I doubt you have).
One of the images in your gallery is 1MB, rather wasteful since it is scaled to 20% for presentation on the page. Doesn't look to be a candidate for hot linking though.
David
Re: broadband usage
11-09-2013 5:28 PM
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With an allowance of 250MB it only needs about 80 visitors over a day to hit your limit
Edit - unfortunate error corrected
Re: broadband usage
11-09-2013 5:51 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: broadband usage
11-09-2013 8:26 PM
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Quote from: Oldjim With an allowance of 250MB it only needs about 80 visitors over a month to hit your limit
The transfer allowance is 250MB daily, not monthly so rather more generous.
Re: broadband usage
11-09-2013 8:48 PM
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Re: broadband usage
11-09-2013 8:56 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: broadband usage
13-09-2013 12:35 PM
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Best regards all,
Mick
Re: broadband usage
13-09-2013 12:41 PM
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There is no need for 2MB images on a web page
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