blocked Plusnet OMG

[#1]

I'm trying to access a simple uk site called Friday Ad 

plusnet is blocking how do i fix this 

jesus its all worked fine until 3 days ago 

what is going on 

Moderator's note by Mike (Mav): Avoidance of swear filter in title edited as per Forum rules.

[#2]

I have no problems accessing the site from my PN connection. Have you tried using Google's DNS?

8.8.8.8

8.8.4.4

[#3]

what is google DNS  ?

I'm a mechanic not a Geek cheers

[#4]

Hmmm... cannot reach this page

Try this

• Make sure that you’ve got the right web address: http://8.8.8.8
• Search for "http://8.8.8.8" on Bing
• Refresh the page

Details

[#5]

What makes you think Plusnet are blocking access to the site? Are you seeing some sort of notice that suggests this is what's happening?

[#6]

Hmmm... cannot reach this page

Try this

• Make sure that you’ve got the right web address: https://blocked.plus.net
• Search for "https://blocked.plus.net" on Bing
• Refresh the page

Details

[#7]

Ah, that's Safeguard.
You can either disable it, or add the site you're trying to access to the whitelist.
You can access the settings by logging into the main Plusnet website and clicking the 'Safeguard' link on the left.

[#8]

The site works for me using Plusnet. Some interesting stuff on there.  

[#9]

@Anonymous, jeez someone got it of the wrong side of bed this morning 😉
Access is being blocked by our parental control filter. The solution is as simple as disabling it/adding an exception.
No need to be fiddling with DNS at all.

[#10]

How do I find it 

have never touched the parental control filter

let me look 

so i have googled and logged in 

this is what i have cut and pasted 

Plusnet Access Control: Disabled Configure My Home Network Devices currently connected to your Plusnet Hub: Network Device MAC Address IP Address 2.4 GHz Wireless: EPSON628DAC 64:eb:8c:62:8d:ac 192.168.1.83     android-60d3bc11c... f4:0e:22:e6:c3:8b 192.168.1.74   5 GHz Wireless: Samsung-Galaxy-S7... 2c:0e:3d:3b:de:ed 192.168.1.67   Ethernet: udhcp-0-9-9-pre-5... 54:c4:15:e4:b2:f4 192.168.1.66     DESKTOP-ISONQ2P b8:97:5a:3e:b4:5d 192.168.1.73   USB: No devices detected

[#11]

Plusnet Access Control

Use Access Control to set times when specific devices will be prevented from connecting to the internet.

This can be useful if you'd like to control the amount of time your children are online. This means the Plusnet Hub will block all incoming and outgoing traffic to specific devices between the hours you select.

Access Control feature enable:	YesNo
Current time:	10:09
		Internet blocked between			Permanent
Disable access for all devices:	YesNo	00:00 0 00:30 1800 01:00 3600 01:30 5400 02:00 7200 02:30 9000 03:00 10800 03:30 12600 04:00 14400 04:30 16200 05:00 18000 05:30 19800 06:00 21600 06:30 23400 07:00 25200 07:30 27000 08:00 28800 08:30 30600 09:00 32400 09:30 34200 10:00 36000 10:30 37800 11:00 39600 11:30 41400 12:00 43200 12:30 45000 13:00 46800 13:30 48600 14:00 50400 14:30 52200 15:00 54000 15:30 55800 16:00 57600 16:30 59400 17:00 61200 17:30 63000 18:00 64800 18:30 66600 19:00 68400 19:30 70200 20:00 72000 20:30 73800 21:00 75600 21:30 77400 22:00 79200 22:30 81000 23:00 82800 23:30 84600	and	00:00 0 00:30 1800 01:00 3600 01:30 5400 02:00 7200 02:30 9000 03:00 10800 03:30 12600 04:00 14400 04:30 16200 05:00 18000 05:30 19800 06:00 21600 06:30 23400 07:00 25200 07:30 27000 08:00 28800 08:30 30600 09:00 32400 09:30 34200 10:00 36000 10:30 37800 11:00 39600 11:30 41400 12:00 43200 12:30 45000 13:00 46800 13:30 48600 14:00 50400 14:30 52200 15:00 54000 15:30 55800 16:00 57600 16:30 59400 17:00 61200 17:30 63000 18:00 64800 18:30 66600 19:00 68400 19:30 70200 20:00 72000 20:30 73800 21:00 75600 21:30 77400 22:00 79200 22:30 81000 23:00 82800 23:30 84600
Device		Internet blocked between
Select device str_select_dev android-5f0e5e7f76a1fe47 android-5f0e5e7f76a1fe47 android-60d3bc11c3a10ccd android-60d3bc11c3a10ccd DESKTOP-ISONQ2P DESKTOP-ISONQ2P EPSON628DAC EPSON628DAC HUAWEI_P10_lite HUAWEI_P10_lite MIB-WlanClient MIB-WlanClient Samsung-Galaxy-S7-edge Samsung-Galaxy-S7-edge udhcp-0-9-9-pre-54-c4-15-e4-b2-f4 udhcp-0-9-9-pre-54-c4-15-e4-b2-f4		00:00 0 00:30 1800 01:00 3600 01:30 5400 02:00 7200 02:30 9000 03:00 10800 03:30 12600 04:00 14400 04:30 16200 05:00 18000 05:30 19800 06:00 21600 06:30 23400 07:00 25200 07:30 27000 08:00 28800 08:30 30600 09:00 32400 09:30 34200 10:00 36000 10:30 37800 11:00 39600 11:30 41400 12:00 43200 12:30 45000 13:00 46800 13:30 48600 14:00 50400 14:30 52200 15:00 54000 15:30 55800 16:00 57600 16:30 59400 17:00 61200 17:30 63000 18:00 64800 18:30 66600 19:00 68400 19:30 70200 20:00 72000 20:30 73800 21:00 75600 21:30 77400 22:00 79200 22:30 81000 23:00 82800 23:30 84600	and	00:00 0 00:30 1800 01:00 3600 01:30 5400 02:00 7200 02:30 9000 03:00 10800 03:30 12600 04:00 14400 04:30 16200 05:00 18000 05:30 19800 06:00 21600 06:30 23400 07:00 25200 07:30 27000 08:00 28800 08:30 30600 09:00 32400 09:30 34200 10:00 36000 10:30 37800 11:00 39600 11:30 41400 12:00 43200 12:30 45000 13:00 46800 13:30 48600 14:00 50400 14:30 52200 15:00 54000 15:30 55800 16:00 57600 16:30 59400 17:00 61200 17:30 63000 18:00 64800 18:30 66600 19:00 68400 19:30 70200 20:00 72000 20:30 73800 21:00 75600 21:30 77400 22:00 79200 22:30 81000 23:00 82800 23:30 84600		Add
No Access Control currently selected

	Apply Cancel Applying...

[#12]

@wizardcarwash, sorry perhaps I should have been clearer.

I'm talking about our server-side parental control filters, not those in the router interface.

You can access them here.

I've just checked, and the site you're trying to access is being categorised under 'Tasteless', so either add an exception under the 'allow website' section, unblock the 'Tasteless' category, or switch off the filter in its entirety - up to you.

You're given a choice about enabling or disabling this service during the sign-up journey, so I can only guess that's when it was enabled.

[#13]

It looks to be a free ads type site Bob.

Sounds like safeguard has got it wrong as the root cause.

[#14]

I'd say that depends what people are advertising 😂
On a serious note, I'll take a look if I get the chance and submit a request to change the catagorisation if necessary.

[#15]

@ScottStorey its a bit iffish ,, if you look there is a adult only adverts