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Your PlusNet Website is over its bandwidth allowance

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mkstevo
Dabbler
Posts: 15
Registered: ‎03-05-2009

Your PlusNet Website is over its bandwidth allowance

Had an email today suggesting that my website is over it's bandwidth allowance. I am slightly baffled by this as my site is quite small, it has a few photographs on it and some old freeware programs that were written for Windows '95, total site capacity probably less than 20Mb.

 

What are the bandwidth limits please? I've looked on the help pages and they suggest there is a site *size* limit of 250Mb or 500Mb, but can't find the bandwidth limits.

 

I've looked at my webstats for the site which has confused me further. Stragely, November and December are showing the same values for almost all sections of each of the monthly summary chart for both listed domains.

 

If anyone can help me track down the cause of my bandwidth problems, I'd be grateful if you could share your thoughts.

 

Month Daily Avg Monthly Totals
Hits Files Pages Visits Sites kB F Visits Pages Files Hits
 
Jan 2020 20 17 8 6 78 5265 84 114 244 284
Dec 2019 14 11 7 5 141 150159 154 222 354 425
Nov 2019 14 11 7 5 141 150159 154 222 354 425

 

Month Daily Avg Monthly Totals
Hits Files Pages Visits Sites kB F Visits Pages Files Hits
 
Jan 2020 43 32 12 10 198 542586 146 174 459 602
Dec 2019 52 40 13 10 442 14646 326 419 1251 1613
Nov 2019 53 41 13 10 442 14646 326 419 1251

1613

4 REPLIES 4
Moderator
Moderator
Posts: 28,730
Thanks: 2,625
Fixes: 365
Registered: ‎14-04-2007

Re: Your PlusNet Website is over its bandwidth allowance

Moderators Note
This topic has been moved from Fibre Broadband to Everything Else.

 

 

Customer and Forum Moderator. Windows 10 Firefox 72.0.1 (64-bit)

Life is tough enough without adding Linux into the mix.
thejudge
Grafter
Posts: 602
Thanks: 5
Registered: ‎01-08-2007

Re: Your PlusNet Website is over its bandwidth allowance

I had this a couple of years or so back. Turns out that my entire site had been 'scraped' by some web-crawler (possibly more than once), which had put the site over the allowed bandwidth.

I added the following line to the .htaccess file in the root of the directory:

RewriteCond %{HTTP_USER_AGENT} wget [NC]

It hasn't happened again, but that might just be coincidence. Worth a try, though.

 

Plusnet Help Team
Plusnet Help Team
Posts: 7,465
Thanks: 787
Fixes: 305
Registered: ‎01-01-2012

Re: Your PlusNet Website is over its bandwidth allowance

Thanks for getting in touch @mkstevo

From what I can see you have the 250Mb webspace on your account although from what we can see you're currently using less than 1% of this.

 

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
thejudge
Grafter
Posts: 602
Thanks: 5
Registered: ‎01-08-2007

Re: Your PlusNet Website is over its bandwidth allowance

My reading of the OP's post was not that his webspace was over the size limit, but that the traffic to it was, which was the same issue I had.