You changed my static IP without telling me !
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- You changed my static IP without telling me !
You changed my static IP without telling me !
26-10-2015 4:10 PM
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I only just realised that my STATIC IP is now a different number. I'll repeat that again
my STATIC IP is now a different number.
Nothing from Plusnet to warn me that this was a scheduled change.
This is unbelievably poor.
Just a heads-up in case they have been jerking other customers around.
Re: You changed my static IP without telling me !
26-10-2015 4:18 PM
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Re: You changed my static IP without telling me !
26-10-2015 5:17 PM
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They changed - no question - the FTP server whitelist proves it.
What happened ?
Re: You changed my static IP without telling me !
26-10-2015 5:21 PM
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Re: You changed my static IP without telling me !
26-10-2015 5:38 PM
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Re: You changed my static IP without telling me !
26-10-2015 5:45 PM
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Re: You changed my static IP without telling me !
26-10-2015 5:59 PM
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When I needed to supply my IP to gain access to this FTP server, I supplied IP number A - that immediately allowed me access - before the FTP server was refusing me. So - a month ago, the IP number I supplied was my public IP
Starting yesterday, the FTP server refused me, so I had to investigate what had changed. I logged into its Control Panel and the whitelist number A I had supplied a month ago was still there BUT it was offering to add another number B - also within the Plusnet 195.166 block - that it had detected as my public IP that wasn't present in the whitelist. I added it and I could immediately access the FTP server again, so my public IP was now IP number B
I fail to see how that sequence of events can be explained by fog like 'issues with the whitelist' or 'updated it incorrectly'
Re: You changed my static IP without telling me !
26-10-2015 6:03 PM
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Your connections to us have definitely been on the same 195.166.*.* IP address going all the way back to at least May. There have been no changes to the IP on your account.
Re: You changed my static IP without telling me !
26-10-2015 7:00 PM
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Re: You changed my static IP without telling me !
26-10-2015 7:19 PM
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Report it back here so that the techies can look into it!
York.
Re: You changed my static IP without telling me !
26-10-2015 7:36 PM
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: You changed my static IP without telling me !
26-10-2015 8:05 PM
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Re: You changed my static IP without telling me !
26-10-2015 8:12 PM
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I don't bother to remember what my IP is - whenever I need to know it, I log into my router and see what the status page says - that's the number I always use.
Re: You changed my static IP without telling me !
26-10-2015 8:12 PM
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So from what strat has said your IPaddress was the same on all those posts
Re: You changed my static IP without telling me !
26-10-2015 8:16 PM
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