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Would I lose my forum (PAYH)?

Tsonga
Grafter
Posts: 434
Registered: ‎25-01-2008

Would I lose my forum (PAYH)?

Hi!
I am currently on PlusNet Broadband Your Way Option 3 (Monthly Contract), £19.55. No Home Phone product.
I am thinking of changing to Plusnet Unlimited at £11.99/£15.99 a month (I am in a low cost area).
My worry is that I currently have a forum on PAYH which is doing well and which I would rather not lose.
Could you tell me if changing to the new package would mean losing my PAYH forum?
Thanks!
15 REPLIES 15
dvorak
Moderator
Moderator
Posts: 25,015
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Registered: ‎11-01-2008

Re: Would I lose my forum (PAYH)?

If you are a current customer you get to keep your extras, I moved to unlimited and kept my VoIP minutes, webspace etc.
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Tsonga
Grafter
Posts: 434
Registered: ‎25-01-2008

Re: Would I lose my forum (PAYH)?

Thanks, that's good news! The unlimited option is tempting for us now as iplayer has become part of out lifestyles and there are five of us!  Wink
dvorak
Moderator
Moderator
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Registered: ‎11-01-2008

Re: Would I lose my forum (PAYH)?

I know what you mean Smiley
If you do switch drop pm jameseh a pm to make sure all is in order, including the 12 month contract.
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Tsonga
Grafter
Posts: 434
Registered: ‎25-01-2008

Re: Would I lose my forum (PAYH)?

Oh really? I thought it was an 18 month contract! Well that's a bit better!
Oldjim
Community Veteran
Posts: 38,460
Thanks: 1,035
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Registered: ‎15-06-2007

Re: Would I lose my forum (PAYH)?

Only 12 months if you don't take the free router and house move - otherwise 18 months
Tsonga
Grafter
Posts: 434
Registered: ‎25-01-2008

Re: Would I lose my forum (PAYH)?

Ah ok! Thanks for letting me know! We've got a router but we never know when we might have to move as we are renting, so it's probably a bit risky to go without the free house move...
Smiley
Tsonga
Grafter
Posts: 434
Registered: ‎25-01-2008

Re: Would I lose my forum (PAYH)?

Hi there again!
Got in touch with Jameseh yesterday, applied for my regrade last night. There was a note to the effect that the new package would come into operation on my next billing date (i.e. 23 June). Does this mean that we are still limited to 30GB this month, or are we now unlimited?
I hope it is the latter, because it is half-term and it's raining!  Wink
James
Grafter
Posts: 21,036
Thanks: 2
Registered: ‎04-04-2007

Re: Would I lose my forum (PAYH)?

Hiya,
I'm afraid that because your product change is scheduled for your next billing date, your usage allowance won't change until then.
Get your kids to do some gardening Smiley
Tsonga
Grafter
Posts: 434
Registered: ‎25-01-2008

Re: Would I lose my forum (PAYH)?

Quote from: Jameseh
Get your kids to do some gardening Smiley

Yes, that's how one can tell the difference between a good parent and a bad parent!  Grin
Lurker
Grafter
Posts: 1,867
Registered: ‎23-10-2008

Re: Would I lose my forum (PAYH)?

My suspicion is that Jameseh might have been referring obliquely to your avatar. Grin
Tsonga
Grafter
Posts: 434
Registered: ‎25-01-2008

Re: Would I lose my forum (PAYH)?

Oh I get it!  Grin
Well, it's not the first time that Jameseh's humour is lost on me! He's good!
James
Grafter
Posts: 21,036
Thanks: 2
Registered: ‎04-04-2007

Re: Would I lose my forum (PAYH)?

You can tell I don't have kids Smiley
Oldjim
Community Veteran
Posts: 38,460
Thanks: 1,035
Fixes: 62
Registered: ‎15-06-2007

Re: Would I lose my forum (PAYH)?

More to the point he lives in a castle where someone else does the gardening  Grin
James
Grafter
Posts: 21,036
Thanks: 2
Registered: ‎04-04-2007

Re: Would I lose my forum (PAYH)?

Not for much longer though.  Moving out at the end of June Smiley