Why isn't the Plusnet website working properly?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Everything else
- :
- Why isn't the Plusnet website working properly?
Why isn't the Plusnet website working properly?
27-01-2019 8:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
On the Plusnet website, when I try to access all the pages like 'Manage account', 'billing' etc. I just get a blank page. So I can't view essential details of my account. Can someone please explain what's going on? Is the problem being fixed?
Thank you!
Re: Why isn't the Plusnet website working properly?
28-01-2019 11:43 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi there, Yes, it's a known issue, sorry to see that you're affected by this too. You might see one or two other threads mentioning the same issue such as this one: https://community.plus.net/t5/My-Account-Billing/White-Screen-of-death/td-p/1606564/page/4
I'll get your details added to the investigation notes and will add any updates about the matter to that thread going forward. Sorry for any inconvenience in the meantime.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Everything else
- :
- Why isn't the Plusnet website working properly?