cancel
Showing results for 
Search instead for 
Did you mean: 

Why isn't the Plusnet website working properly?

isolarion72
Dabbler
Posts: 15
Thanks: 3
Registered: ‎27-01-2019

Why isn't the Plusnet website working properly?

On the Plusnet website, when I try to access all the pages like 'Manage account', 'billing' etc. I just get a blank page. So I can't view essential details of my account. Can someone please explain what's going on? Is the problem being fixed?

Thank you!

 

1 REPLY 1
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 15,199
Thanks: 467
Fixes: 127
Registered: ‎27-04-2007

Re: Why isn't the Plusnet website working properly?

Hi there, Yes, it's a known issue, sorry to see that you're affected by this too. You might see one or two other threads mentioning the same issue such as this one: https://community.plus.net/t5/My-Account-Billing/White-Screen-of-death/td-p/1606564/page/4

 

I'll get your details added to the investigation notes and will add any updates about the matter to that thread going forward. Sorry for any inconvenience in the meantime.

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team