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Why does the Hostopia File Manager editor change file formats?

Rising Star
Posts: 276
Thanks: 10
Fixes: 1
Registered: ‎14-09-2007

Why does the Hostopia File Manager editor change file formats?

I just noticed this after making a quick edit to a file via the "File Manager". I normally do this kind of thing locally and then ftp updates but I was there so just did it. Bad move...
When you edit a file via the web interface, it changes it from "unix format" to "dos format" and such files don't work on the server - I found out quickly when I added one character to a cgi script and got a free format conversion thrown in.  Huh
Just curious why this would happen to files on a Linux server when it needs text files to be in unix format for them to be executable properly.

3 REPLIES 3
Community Gaffer
Community Gaffer
Posts: 14,808
Thanks: 2,378
Fixes: 163
Registered: ‎04-04-2007

Re: Why does the Hostopia File Manager editor change file formats?

I get server 5xx errors if I try modifying CGI scripts using the File Manager. Whilst our implementation is solely *nix-based, Hostopia do have Windows filers connected to their server cluster too, so other partners will have customers that use the File Manager to manipulate stuff in a Windows environment.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Rising Star
Posts: 276
Thanks: 10
Fixes: 1
Registered: ‎14-09-2007

Re: Why does the Hostopia File Manager editor change file formats?

At least I am not alone then  Smiley
I also noticed today that, on two occasions, some of my files lost all of their access permissions (i.e. they became 000). I couldn't fix it using my client (Filezilla) except by deleting and re-uploading. Strange...
Community Gaffer
Community Gaffer
Posts: 14,808
Thanks: 2,378
Fixes: 163
Registered: ‎04-04-2007

Re: Why does the Hostopia File Manager editor change file formats?

Looking at your other thread, that's not the only thing wrong with your account Undecided

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵