Who do I have to kick to get fibre activated?
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Who do I have to kick to get fibre activated?
30-03-2021 11:42 PM
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I don't live out in the sticks, I live in the middle of a major city and yet am stuck with 10Mb over copper and no access to fibre of any flavour. The OpenReach site says they have no plans to activate my cabinet and when I try to get into contact with them to see what can be done to speed up the process they just ignore any correspondence and don't respond.
It's 2021, I should not be forced to suffer such a slow internet connection. I need a faster line for work now, so what can be done and who do I have to nudge?
Re: Who do I have to kick to get fibre activated?
31-03-2021 7:02 AM
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@Azagoth Try filling out this formwize https://www.formwize.openreach.co.uk/run/survey3.cfm?idx=505d040e0b080d and Openreach’s fibre enquiries team should get back to you
Re: Who do I have to kick to get fibre activated?
31-03-2021 2:19 PM
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Have already filled that form out a few times, nothing came of it and no contact was made.
Re: Who do I have to kick to get fibre activated?
25-04-2021 9:22 PM
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A month later and still nobody has got in touch. I need fibre activating at my cabinet, I simply cannot get by with a 1MB/s connection.
Re: Who do I have to kick to get fibre activated?
26-04-2021 9:27 AM
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Moderators Note
This topic has been moved from Fibre to Everything Else
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Who do I have to kick to get fibre activated?
26-04-2021 7:00 PM - edited 26-04-2021 7:01 PM
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Why the hell would you move my thread from the fibre forum when it is to do with fibre? How the hell do you expect me to get any answers if you stick it in a forum that has nothing to do with the questions asked?
Re: Who do I have to kick to get fibre activated?
27-04-2021 7:28 AM
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"Fibre Broadband: Problem with your Fibre connection? Let's see if we can help."
Your query is outside that remit, it's moved to a board still monitored by staff.
If it helped click the thumb
If it fixed it click 'This fixed my problem'
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- Re: Who do I have to kick to get fibre activated?