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Where to find usage page

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Charles101
Dabbler
Posts: 15
Thanks: 6
Registered: ‎11-06-2016

Where to find usage page

Where does one find their personal broadband usage page? The one that can show what and how one has used Broadband over the past month / year etc.

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Moderator
Moderator
Posts: 21,177
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Registered: ‎11-01-2008

Re: Where to find usage page


Moderators Note


This topic has been moved from ADSL Broadband to Everything Else

Customer / Moderator
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If it fixed it click 'This fixed my problem'
Moderator
Moderator
Posts: 21,177
Thanks: 3,069
Fixes: 621
Registered: ‎11-01-2008

Re: Where to find usage page

It has been removed https://community.plus.net/t5/Service-Information/Removal-of-View-My-Broadband-Usage-for-customers-o...
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Plusnet Help Team
Plusnet Help Team
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Registered: ‎26-03-2018

Re: Where to find usage page

Hi @Charles101,

I'm afraid that the usage page has now been retired for customers on our Unlimited products. Please allow me to apologise for any inconvenience that this may have caused.

If this post resolved your issue please click the 'This fixed my problem' button
 Alex H
 Plusnet Help Team
Charles101
Dabbler
Posts: 15
Thanks: 6
Registered: ‎11-06-2016

Re: Where to find usage page

Thanks for the info. Would be good to state this on users accounts pages or even better to bring it back. Just another bit of taking customer services away. Maybe not used often with the unlimited accounts but sometimes still useful.

Superuser
Superuser
Posts: 10,002
Thanks: 1,323
Fixes: 71
Registered: ‎06-04-2007

Re: Where to find usage page

It’s not useful if the values can be incomplete which is often the case. This is a function of how the unlimited accounts work.
David