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Webstats - pie chart

Penny
Superuser
Superuser
Posts: 1,257
Thanks: 750
Fixes: 7
Registered: ‎05-04-2007

Webstats - pie chart

‎02-07-2012 1:24 PM

.
For some weeks now, the "unknown" factor of the pie chart has been in the region of 30% (DNS look-ups? not sure exactly what affects this), but has coincided with "webstats issues" (webstats not running) far more than usually.
During the period before this when Webstats were largely okay, the "unknown" percentage was steady at around 17% daily.
I'm only flagging this up because in the long-distant past (years back), increases in the "unknown" factor of the pie chart usually coincided with deeper problems with the Webstats servers.
This morning the "unknown" percentage hit 40%, so I figured a post here might be in order : /    just mentioning this, for whatever it's worth.

Regards,
Penny.
Penny Rollo * * * joined Force9 on 17/02/98 * * with PlusNet from 2000 onwards
https://www.happychild.org.uk - FREE stuff for kids including huge Pokémon area and 50 Harry Potter wordsearch puzzles *
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jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Webstats - pie chart

‎04-07-2012 2:30 PM

Hi Penny,
I'll ask one of the network guys to have a look at that and see if they can make anything of the "coincidences"
Jojo Smiley
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Penny
Superuser
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Thanks: 750
Fixes: 7
Registered: ‎05-04-2007

Re: Webstats - pie chart

‎04-07-2012 8:44 PM

Quote from: Joanne
I'll ask one of the network guys to have a look

thanks Smiley    hopefully it's nothing, but it's been some very long time since the "unknown" percentage got this high.

Regards,
Penny.
Penny Rollo * * * joined Force9 on 17/02/98 * * with PlusNet from 2000 onwards
https://www.happychild.org.uk - FREE stuff for kids including huge Pokémon area and 50 Harry Potter wordsearch puzzles *
20,000 free worksheets (maths, languages, reading, spelling), accelerated learning + lots more * projects helping kids worldwide
Superusers are not PlusNet staff but do have a direct line of communication into the business to raise issues, concerns and feedback from the Community.
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