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Webstats not generated (5th April)
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- Webstats not generated (5th April)
Webstats not generated (5th April)
05-04-2013 9:27 AM
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The script must be having a snooze. Can someone nudge it please?
Tony
Tony
Message 1 of 6
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Re: Webstats not generated (5th April)
05-04-2013 9:49 AM
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And on the same subject, may I remind PN about an unanswered question from about a month ago?
Looking forward to seeing yesterday's webstats later on today.
Keith
Quote from: chrispurvey Unfortunately not yet no, we've been trying to identify the cause and as of yet have not found the answer. I'll continue to chase this up.
Looking forward to seeing yesterday's webstats later on today.
Keith
Message 2 of 6
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Re: Webstats not generated (5th April)
05-04-2013 11:15 AM
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Hi there,
I'll get onto this straight away.
I'll update you shortly.
I'll get onto this straight away.
I'll update you shortly.
Message 3 of 6
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Re: Webstats not generated (5th April)
05-04-2013 12:13 PM
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We're currently running the scripts to generate the webstats, we've posted a service status.
The script failed on both occasions when they were run, by the time the second attempt had failed the new stats had been generated which meant we could not retrieve the previous data.
We do now have in-place a more vigilant monitoring process for when/if this occurs.
Quote from: chrispurvey Unfortunately not yet no, we've been trying to identify the cause and as of yet have not found the answer. I'll continue to chase this up.
The script failed on both occasions when they were run, by the time the second attempt had failed the new stats had been generated which meant we could not retrieve the previous data.
We do now have in-place a more vigilant monitoring process for when/if this occurs.
Message 4 of 6
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Re: Webstats not generated (5th April)
05-04-2013 5:32 PM
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We've now generated the webstats for yesterday and the service status has been closed off.
Apologies for the inconvenience.
Apologies for the inconvenience.
Message 5 of 6
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Re: Webstats not generated (5th April)
05-04-2013 11:01 PM
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Thanks, mine arrived around 16:30.

David
Message 6 of 6
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- Webstats not generated (5th April)