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Webstats not generated (5th April)

Tony_W
Grafter
Posts: 745
Registered: ‎11-08-2007

Webstats not generated (5th April)

The script must be having a snooze. Can someone nudge it please?
Tony
5 REPLIES 5
kdiment
Rising Star
Posts: 231
Thanks: 30
Registered: ‎30-06-2007

Re: Webstats not generated (5th April)

And on the same subject, may I remind PN about an unanswered question from about a month ago?
Quote from: chrispurvey
Unfortunately not yet no, we've been trying to identify the cause and as of yet have not found the answer. I'll continue to chase this up.

Looking forward to seeing yesterday's webstats later on today.
Keith
chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Webstats not generated (5th April)

Hi there,
I'll get onto this straight away.
I'll update you shortly.
chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Webstats not generated (5th April)

We're currently running the scripts to generate the webstats, we've posted a service status.
Quote from: chrispurvey
Unfortunately not yet no, we've been trying to identify the cause and as of yet have not found the answer. I'll continue to chase this up.

The script failed on both occasions when they were run, by the time the second attempt had failed the new stats had been generated which meant we could not retrieve the previous data.
We do now have in-place a more vigilant monitoring process for when/if this occurs.

chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Webstats not generated (5th April)

We've now generated the webstats for yesterday and the service status has been closed off.
Apologies for the inconvenience.
spraxyt
Superuser
Superuser
Posts: 10,063
Thanks: 1,369
Fixes: 75
Registered: ‎06-04-2007

Re: Webstats not generated (5th April)

Thanks, mine arrived around 16:30. Smiley
David