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Webstats not generated - 4th November

Tony_W
Grafter
Posts: 745
Registered: ‎11-08-2007

Webstats not generated - 4th November

Still showing those generated yesterday.
Tony
7 REPLIES 7
Penny
Superuser
Superuser
Posts: 995
Thanks: 547
Fixes: 5
Registered: ‎05-04-2007

Re: Webstats not generated - 4th November

Same here - did check Service Status, but nothing visible as yet.
Regards,
Penny.
Penny Rollo * Force 9 from 17/02/98 * PlusNet from 2000 onwards
Project HappyChild - free maths worksheets, free French-English worksheets + 12 other languages
personal site www.pennymidasrollo.plus.com
Superusers are not PlusNet staff but do have a direct line of communication into the business to raise issues, concerns and feedback from the Community.
Penny
Superuser
Superuser
Posts: 995
Thanks: 547
Fixes: 5
Registered: ‎05-04-2007

Re: Webstats not generated - 4th November

.
Afterthought - I think we're supposed to raise a ticket (dim recall of posts long back) if it hasn't got to Service Status, just to make sure Webstats  gets flagged up so the run can be started manually.
Ticket raised - #36701904.
Regards,
Penny.
Penny Rollo * Force 9 from 17/02/98 * PlusNet from 2000 onwards
Project HappyChild - free maths worksheets, free French-English worksheets + 12 other languages
personal site www.pennymidasrollo.plus.com
Superusers are not PlusNet staff but do have a direct line of communication into the business to raise issues, concerns and feedback from the Community.
James
Grafter
Posts: 21,036
Thanks: 2
Registered: ‎04-04-2007

Re: Webstats not generated - 4th November

Hi guys,
I'll let Bob know.
bobpullen
Community Gaffer
Community Gaffer
Posts: 15,023
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Registered: ‎04-04-2007

Re: Webstats not generated - 4th November

Thanks for the heads up guys. We've raised a problem (ref: 64297) and the Service Status post is on its way...
Edit: Service Status announcement now posted.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Penny
Superuser
Superuser
Posts: 995
Thanks: 547
Fixes: 5
Registered: ‎05-04-2007

Re: Webstats not generated - 4th November

.
Thanks James / Bob Smiley
Just got back home and both sets of Webstats are already in.
Much appreciated.
Penny Rollo * Force 9 from 17/02/98 * PlusNet from 2000 onwards
Project HappyChild - free maths worksheets, free French-English worksheets + 12 other languages
personal site www.pennymidasrollo.plus.com
Superusers are not PlusNet staff but do have a direct line of communication into the business to raise issues, concerns and feedback from the Community.
bobpullen
Community Gaffer
Community Gaffer
Posts: 15,023
Thanks: 2,669
Fixes: 171
Registered: ‎04-04-2007

Re: Webstats not generated - 4th November

Yep, the webstats run has now finished. Yours was the first site we checked Penny Wink

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Penny
Superuser
Superuser
Posts: 995
Thanks: 547
Fixes: 5
Registered: ‎05-04-2007

Re: Webstats not generated - 4th November

LOL
(and thank you)
Penny Rollo * Force 9 from 17/02/98 * PlusNet from 2000 onwards
Project HappyChild - free maths worksheets, free French-English worksheets + 12 other languages
personal site www.pennymidasrollo.plus.com
Superusers are not PlusNet staff but do have a direct line of communication into the business to raise issues, concerns and feedback from the Community.