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Webstats not generated - 4th November

Tony_W
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Registered: ‎11-08-2007

Webstats not generated - 4th November

‎04-11-2010 7:15 AM

Still showing those generated yesterday.
Tony
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Penny
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Re: Webstats not generated - 4th November

‎04-11-2010 7:38 AM

Same here - did check Service Status, but nothing visible as yet.
Regards,
Penny.
Penny Rollo * Force 9 from 17/02/98 * PlusNet from 2000 onwards
Project HappyChild - free maths worksheets, free French-English worksheets + 12 other languages
personal site www.pennymidasrollo.plus.com
Superusers are not PlusNet staff but do have a direct line of communication into the business to raise issues, concerns and feedback from the Community.
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Penny
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Re: Webstats not generated - 4th November

‎04-11-2010 7:50 AM

.
Afterthought - I think we're supposed to raise a ticket (dim recall of posts long back) if it hasn't got to Service Status, just to make sure Webstats  gets flagged up so the run can be started manually.
Ticket raised - #36701904.
Regards,
Penny.
Penny Rollo * Force 9 from 17/02/98 * PlusNet from 2000 onwards
Project HappyChild - free maths worksheets, free French-English worksheets + 12 other languages
personal site www.pennymidasrollo.plus.com
Superusers are not PlusNet staff but do have a direct line of communication into the business to raise issues, concerns and feedback from the Community.
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James
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Re: Webstats not generated - 4th November

‎04-11-2010 7:58 AM

Hi guys,
I'll let Bob know.
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bobpullen
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Re: Webstats not generated - 4th November

‎04-11-2010 9:18 AM

Thanks for the heads up guys. We've raised a problem (ref: 64297) and the Service Status post is on its way...
Edit: Service Status announcement now posted.

Bob Pullen
Plusnet Product Team
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Penny
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Re: Webstats not generated - 4th November

‎04-11-2010 2:10 PM

.
Thanks James / Bob Smiley
Just got back home and both sets of Webstats are already in.
Much appreciated.
Penny Rollo * Force 9 from 17/02/98 * PlusNet from 2000 onwards
Project HappyChild - free maths worksheets, free French-English worksheets + 12 other languages
personal site www.pennymidasrollo.plus.com
Superusers are not PlusNet staff but do have a direct line of communication into the business to raise issues, concerns and feedback from the Community.
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bobpullen
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Re: Webstats not generated - 4th November

‎04-11-2010 3:24 PM

Yep, the webstats run has now finished. Yours was the first site we checked Penny Wink

Bob Pullen
Plusnet Product Team
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Penny
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Re: Webstats not generated - 4th November

‎04-11-2010 5:51 PM

LOL
(and thank you)
Penny Rollo * Force 9 from 17/02/98 * PlusNet from 2000 onwards
Project HappyChild - free maths worksheets, free French-English worksheets + 12 other languages
personal site www.pennymidasrollo.plus.com
Superusers are not PlusNet staff but do have a direct line of communication into the business to raise issues, concerns and feedback from the Community.
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