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Webstats not generated - 19th November (now generated)

Tony_W
Grafter
Posts: 745
Registered: ‎11-08-2007

Webstats not generated - 19th November (now generated)

Still showing those generated yesterday.
Can someone start the script?
I will put in a ticket if nothing happens (no news) before 10am.
Tony
4 REPLIES 4
Penny
Superuser
Superuser
Posts: 995
Thanks: 547
Fixes: 5
Registered: ‎05-04-2007

Re: Webstats not generated - 19th November

Quote from: Tony
Still showing those generated yesterday.

No stats here either 😕
Sorry, no time to do a ticket - just on my way out the door - hope someone from Support will see this thread, maybe.
Regards,
Penny.
Penny Rollo * Force 9 from 17/02/98 * PlusNet from 2000 onwards
Project HappyChild - free maths worksheets, free French-English worksheets + 12 other languages
personal site www.pennymidasrollo.plus.com
Superusers are not PlusNet staff but do have a direct line of communication into the business to raise issues, concerns and feedback from the Community.
Tony_W
Grafter
Posts: 745
Registered: ‎11-08-2007

Re: Webstats not generated - 19th November (now generated)

Generated just before noon. No reply to ticket.
Penny
Superuser
Superuser
Posts: 995
Thanks: 547
Fixes: 5
Registered: ‎05-04-2007

Re: Webstats not generated - 19th November (now generated)

Quote from: Tony
Generated just before noon.

... yes, those here came in around that time Smiley
Thanks for raising the ticket, anyway - I think that may be a swifter flag for whoever has to start the run, than posting here, possibly 😕  anyway, someone must have acted fairly quickly for them to be in already.
Regards,
Penny.
Penny Rollo * Force 9 from 17/02/98 * PlusNet from 2000 onwards
Project HappyChild - free maths worksheets, free French-English worksheets + 12 other languages
personal site www.pennymidasrollo.plus.com
Superusers are not PlusNet staff but do have a direct line of communication into the business to raise issues, concerns and feedback from the Community.
Chris
Legend
Posts: 17,724
Thanks: 599
Fixes: 169
Registered: ‎05-04-2007

Re: Webstats not generated - 19th November (now generated)

Sorry guys, didn't post here. I got a message from one of our netops guys early this morning saying they hadn't been generated so I asked Matt to post a service status.
As you've seen they should all be complete now so we'll close the service status thread off.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.