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Webstats missing or late 26/11/12

Penny
Superuser
Superuser
Posts: 1,309
Thanks: 809
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Registered: ‎05-04-2007

Webstats missing or late 26/11/12

.
Another Monday morning and both sets of Webstats absent here, and can't see anything on service status.
Just looked back on topic titles and webstats shown as missing or late on Monday 5th November and Monday 12th November, also.  Random coincidence no doubt.
Anyway if someone could start the run manually and update service status, this would be appreciated, thanks.

Regards,
Penny.
Penny Rollo * * * joined Force9 on 17/02/98 * * * with PlusNet from 2000 onwards * * * personal website at pennymidasrollo.plus.com
Project HappyChild website (free educational resources for kids and schools, plus directory of charities helping children) 1998 onwards
Superusers are not PlusNet staff but do have a direct line of communication into the business to raise issues, concerns and feedback from the Community.
5 REPLIES 5
bobpullen
Community Gaffer
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Re: Webstats missing or late 26/11/12

Thanks for the heads up Penny, we'll get somebody to take a look...

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
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Registered: ‎13-07-2012

Re: Webstats missing or late 26/11/12

We've raised problem 73511, there is also a <a href="http://usertools.plus.net/status/archive/1353922052.htm">service status</a> posted.
I'll update this thread later as soon as it's sorted.
Chris
kdiment
Rising Star
Posts: 243
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Registered: ‎30-06-2007

Re: Webstats missing or late 26/11/12

That is odd. I didn't join in with the grumbles this morning because my webstats were there! Only a small file admittedly, but probably about right for a Sunday.
chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
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Registered: ‎13-07-2012

Re: Webstats missing or late 26/11/12

All stats have now been generated.
I've also updated the <a href="http://usertools.plus.net/status/archive/1353942031.htm">service status</a>.
Apologies for the inconvenience.
@kdiment We started generating the stats around 9.00 this morning, so it may have been that your generated early on.
Penny
Superuser
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Thanks: 809
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Registered: ‎05-04-2007

Re: Webstats missing or late 26/11/12

Quote from: Bob
we'll get somebody to take a look...

Thanks Bob, appreciated.  Only just got back here to look at the stats, and both sets are in, now.
Quote from: chrispurvey
We started generating the stats around 9.00 this morning

... didn't realise the whole run took so long - in at 13.48 and 14.01 respectively.  Anyway delighted they've appeared, and thanks.
Penny Rollo * * * joined Force9 on 17/02/98 * * * with PlusNet from 2000 onwards * * * personal website at pennymidasrollo.plus.com
Project HappyChild website (free educational resources for kids and schools, plus directory of charities helping children) 1998 onwards
Superusers are not PlusNet staff but do have a direct line of communication into the business to raise issues, concerns and feedback from the Community.