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Webstats missing or late 05/11/12

Penny
Superuser
Superuser
Posts: 968
Thanks: 513
Fixes: 5
Registered: ‎05-04-2007

Webstats missing or late 05/11/12

.
Both sets of webstats absent this morning (for 04/11/12 logs) and can't see anything on service status.
I rather like the way kdiment politely drew attention to the lack of monitoring, in another recent missing-webstats thread 😕
Quote from: kdiment
surely there must be a checklist for whoever gets in first and opens up the shop:
Get the milk in from the doorsetep
Empty the mousetraps
Check the computers are still running
...
(and somewhere way down the list)
...
Were the webstats generated?
Penny Rollo * Force 9 from 17/02/98 * PlusNet from 2000 onwards
Project HappyChild - free maths worksheets, free French-English
worksheets and 12 other languages
personal site www.pennymidasrollo.plus.com
5 REPLIES 5
chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Webstats missing or late 05/11/12

Thanks for letting us know.
We've raised problem 73267, there is also a <a href="http://usertools.plus.net/status/archive/1352111560.htm">service status</a> posted.
When webstats are not generated this is normally flagged up to us, on the occasions where this doesn't happen we'll will look into why this has happened and yes I'll certainly mention the check being done manually.
I'll update this thread later as soon as it's sorted.
Chris
kdiment
Rising Star
Posts: 231
Thanks: 30
Registered: ‎30-06-2007

Re: Webstats missing or late 05/11/12

I wondered who would think it was their turn to give the required nudge. Thanks, Penny. And for remembering my suggestion. Maybe one day PN will think of checking for themselves and not waiting for us to shout.
Tony_W
Grafter
Posts: 745
Registered: ‎11-08-2007

Re: Webstats missing or late 05/11/12

As this seems to happen quite frequently, I was wondering if webstats could be generated 'on demand'.
This would mean that, even if web stats have not been already generated by running the script for thousands of users, a user requesting web stats could have the script run on just their web site(s) and the results delivered to them more or less instantly.
Or is that thinking too far out of the box?
Tony
chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Webstats missing or late 05/11/12

The stats are still currently generating, shouldn't be to long now.
I'm going to suggest the fact that we check these on a daily basis seems the most logical answer at the moment so we know they are there.
I've also updates the <a href="http://usertools.plus.net/status/archive/1352129079.htm"> service status</a>.
I'll update when it's completed.
chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Webstats missing or late 05/11/12

All stats have now been generated.
I've also updated the <a href="http://usertools.plus.net/status/archive/1352134767.htm">service status</a>.
Apologies for the inconvenience.