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Webstats missing/late 12-Oct-2012

kdiment
Rising Star
Posts: 243
Thanks: 32
Registered: ‎30-06-2007

Webstats missing/late 12-Oct-2012

No webstats this morning, and no service status announcement so maybe not noticed yet.
6 REPLIES 6
chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Webstats missing/late 12-Oct-2012

Thanks for letting us know.
We've raised problem 73004, there is also a <a href="http://usertools.plus.net/status/archive/1350035861.htm">service status</A> posted.
I'll update this thread later as soon as it's sorted.
Chris
chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Webstats missing/late 12-Oct-2012

We're in the process of generating the missing webstats.
Another <a href="http://usertools.plus.net/status/archive/1350052268.htm">service status</a> has been posted.
I'll update as soon as this has complete.
Penny
Superuser
Superuser
Posts: 1,309
Thanks: 809
Fixes: 8
Registered: ‎05-04-2007

Re: Webstats missing/late 12-Oct-2012

Quote from: kdiment
... maybe not noticed yet.

... wasn't noticed here either 😕  busy morning,  got distracted and didn't get back here to look at the stats.
Thanks for flagging this up Smiley  and to Chris, for getting things sorted.  Both sets are in, here, now.

Regards,
Penny.
Penny Rollo * * * joined Force9 on 17/02/98 * * * with PlusNet from 2000 onwards * * * personal website at pennymidasrollo.plus.com
Project HappyChild website (free educational resources for kids and schools, plus directory of charities helping children) 1998 onwards
Superusers are not PlusNet staff but do have a direct line of communication into the business to raise issues, concerns and feedback from the Community.
chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Webstats missing/late 12-Oct-2012

Yep they're all generated now.
A <a href="http://usertools.plus.net/status/archive/1350056027.htm">service status</a> has been posted.
Apologies for the wait, it took a little while longer today.
Tony_W
Grafter
Posts: 745
Registered: ‎11-08-2007

Re: Webstats missing/late 12-Oct-2012

Any chance of getting this sorted so that this does not happen?
A reasonable proportion of the topics in the 'Hosting and Domains' section are about missing webstats.
kdiment
Rising Star
Posts: 243
Thanks: 32
Registered: ‎30-06-2007

Re: Webstats missing/late 12-Oct-2012

Yes, surely there must be a checklist for whoever gets in first and opens up the shop:
Get the milk in from the doorsetep
Empty the mousetraps
Check the computers are still running
...
(and somewhere way down the list)
...
Were the webstats generated?
If not, why not?