Webstats late
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Everything else
- :
- Webstats late
Webstats late
24-07-2018 9:16 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Webstats for yesterday have not yet arrived. Is there a problem?
Re: Webstats late
24-07-2018 9:38 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@kdiment wrote:
Webstats for yesterday have not yet arrived.
Not here either. Thanks for flagging this up so early in the day
.
Project HappyChild - free educational resources for children + schools * my own [personal] webpage is at pennymidasrollo.plus.com
Re: Webstats late
24-07-2018 11:40 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for flagging this to us!
All is in hand and the stats are being generated, sorry about the delay.
Re: Webstats late
25-07-2018 9:04 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
What happened @Darkfire and did we know before it was raised here?
Re: Webstats late
25-07-2018 10:54 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The server that generates these stats had some issues yesterday morning, we've moved over to a secondary server to run the required reports, some scripts that would run during the short downtime had to be manually reran to gather the data.
We were aware of these issues on this occasion however the post here did prompt us to check the script that generates this was running smoothly once started
Hope all is working well for everyone now
Re: Webstats late
25-07-2018 11:34 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@Darkfire wrote:
Hope all is working well for everyone now.
Yes, thanks. My stats for yesterday arrived at 1:45 pm; today's arrived at the normal time in the early hours.
Re: Webstats late
01-08-2018 3:31 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@kdiment wrote:
Webstats for yesterday have not yet arrived. Is there a problem?
Barely a week later, the same again.
Most unusual - Webstats fail to generate "every now and again" but exceedingly rare to have another blip so swiftly after the last one.
It's somewhat late in the day so I am *hoping* that someone in Support (or Networks, or wherever) can kick off the run manually, fairly promptly.
.
Project HappyChild - free educational resources for children + schools * my own [personal] webpage is at pennymidasrollo.plus.com
Re: Webstats late
01-08-2018 3:39 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Webstats late
01-08-2018 5:25 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@JonoH wrote:
Sorry I've been busy and failed to post this. IMT Informed me at 10:26 AM that Webstats hasn't run because of some database work and that it won't run until this evening.
Thanks for the update. Am assuming because IMT was involved, that the safeguards in place had already flagged up that the run hadn't happened - so a good sign (probably).
No probs with the late notification on here, just good to know that the run will indeed actually be happening today, and thanks
.
Project HappyChild - free educational resources for children + schools * my own [personal] webpage is at pennymidasrollo.plus.com
Re: Webstats late
02-08-2018 8:48 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page