cancel
Showing results for 
Search instead for 
Did you mean: 

Webstats late

kdiment
Rising Star
Posts: 231
Thanks: 30
Registered: ‎30-06-2007

Webstats late

Webstats for yesterday have not yet arrived. Is there a problem?

9 REPLIES 9
Penny
Superuser
Superuser
Posts: 968
Thanks: 513
Fixes: 5
Registered: ‎05-04-2007

Re: Webstats late


@kdiment wrote:

Webstats for yesterday have not yet arrived.


 

Not here either. Thanks for flagging this up so early in the day Smiley

.

Penny Rollo * Force 9 from 17/02/98 * PlusNet from 2000 onwards
Project HappyChild - free maths worksheets, free French-English
worksheets and 12 other languages
personal site www.pennymidasrollo.plus.com
Darkfire
Aspiring Champion
Posts: 699
Thanks: 195
Fixes: 30
Registered: ‎17-10-2015

Re: Webstats late

Thanks for flagging this to us!

 

All is in hand and the stats are being generated, sorry about the delay.

JonoH
Community Gaffer
Community Gaffer
Posts: 3,480
Thanks: 5,830
Fixes: 116
Registered: ‎29-09-2011

Re: Webstats late

What happened @Darkfire and did we know before it was raised here? 

 Jono H
 Plusnet Community Manager
Darkfire
Aspiring Champion
Posts: 699
Thanks: 195
Fixes: 30
Registered: ‎17-10-2015

Re: Webstats late

@JonoH

 

 

The server that generates these stats had some issues yesterday morning, we've moved over to a secondary server to run the required reports, some scripts that would run during the short downtime had to be manually reran to gather the data.

 

We were aware of these issues on this occasion however the post here did prompt us to check the script that generates this was running smoothly once started Smiley

 

Hope all is working well for everyone now 

spraxyt
Superuser
Superuser
Posts: 10,063
Thanks: 1,369
Fixes: 75
Registered: ‎06-04-2007

Re: Webstats late


@Darkfire wrote:

Hope all is working well for everyone now.


Yes, thanks. My stats for yesterday arrived at 1:45 pm; today's arrived at the normal time in the early hours. Thumbs_Up

David
Penny
Superuser
Superuser
Posts: 968
Thanks: 513
Fixes: 5
Registered: ‎05-04-2007

Re: Webstats late


@kdiment wrote:

Webstats for yesterday have not yet arrived. Is there a problem?


 

Barely a week later, the same again.

Most unusual - Webstats fail to generate "every now and again" but exceedingly rare to have another blip so swiftly after the last one.

It's somewhat late in the day so I am *hoping* that someone in Support (or Networks, or wherever) can kick off the run manually, fairly promptly.

.

Penny Rollo * Force 9 from 17/02/98 * PlusNet from 2000 onwards
Project HappyChild - free maths worksheets, free French-English
worksheets and 12 other languages
personal site www.pennymidasrollo.plus.com
JonoH
Community Gaffer
Community Gaffer
Posts: 3,480
Thanks: 5,830
Fixes: 116
Registered: ‎29-09-2011

Re: Webstats late

Sorry I've been busy and failed to post this. IMT Informed me at 10:26 AM that Webstats hasn't run because of some database work and that it won't run until this evening.

 

Sorry for passing that so slowly. 

 Jono H
 Plusnet Community Manager
Penny
Superuser
Superuser
Posts: 968
Thanks: 513
Fixes: 5
Registered: ‎05-04-2007

Re: Webstats late


@JonoH wrote:

Sorry I've been busy and failed to post this. IMT Informed me at 10:26 AM that Webstats hasn't run because of some database work and that it won't run until this evening.


 

Thanks for the update. Am assuming because IMT was involved, that the safeguards in place had already flagged up that the run hadn't happened - so a good sign (probably).

No probs with the late notification on here, just good to know that the run will indeed actually be happening today, and thanks Smiley

.

Penny Rollo * Force 9 from 17/02/98 * PlusNet from 2000 onwards
Project HappyChild - free maths worksheets, free French-English
worksheets and 12 other languages
personal site www.pennymidasrollo.plus.com
JonoH
Community Gaffer
Community Gaffer
Posts: 3,480
Thanks: 5,830
Fixes: 116
Registered: ‎29-09-2011

Re: Webstats late

Exactly that Penny Smiley 

 Jono H
 Plusnet Community Manager