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Webstats for 29/09/12 missing

kdiment
Rising Star
Posts: 243
Thanks: 32
Registered: ‎30-06-2007

Webstats for 29/09/12 missing

Did this morning's run fail or is it just running late? If the script needs to be restarted will someone please do so? Thanks.
5 REPLIES 5
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Webstats for 29/09/12 missing

Have you rung in or raised a ticket?
jelv (a.k.a Spoon Whittler)
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Mattz0r
Rising Star
Posts: 620
Fixes: 1
Registered: ‎21-07-2010

Re: Webstats for 29/09/12 missing

Morning Guys,
Just to let you know our internal monitoring system has picked up on this and we've notified our systems engineer (Problem Number: 72846). This should be rectified as soon as possible.
Thank you for flagging this to our attention.
Regards,
Matt
Mattz0r
Rising Star
Posts: 620
Fixes: 1
Registered: ‎21-07-2010

Re: Webstats for 29/09/12 missing

Hey Guys,
Just an update to say that this should now be resolved and most of the stats, if not all of them should now be generated.
Regards,
Matt
kdiment
Rising Star
Posts: 243
Thanks: 32
Registered: ‎30-06-2007

Re: Webstats for 29/09/12 missing

Yesterday's webstats have now appeared. Thanks for that.
Penny
Superuser
Superuser
Posts: 1,309
Thanks: 809
Fixes: 8
Registered: ‎05-04-2007

Re: Webstats for 29/09/12 missing

Quote from: Mattz0r
Just an update to say that this should now be resolved

Thanks for this - saw the stats were absent about 8.30-ish this morning, but figured maybe it was just a late run and didn't want to post here or raise a ticket in case they might just appear ten minutes later or whatever.
Only just got back here, so somewhat reassured that it did get fixed, given they'd failed and it was the weekend 😕  Appreciate you flagging it up, Keith Smiley

Penny.
Penny Rollo * * * joined Force9 on 17/02/98 * * * with PlusNet from 2000 onwards * * * personal website at pennymidasrollo.plus.com
Project HappyChild website (free educational resources for kids and schools, plus directory of charities helping children) 1998 onwards
Superusers are not PlusNet staff but do have a direct line of communication into the business to raise issues, concerns and feedback from the Community.