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Webstats for 29/09/12 missing
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- Re: Webstats for 29/09/12 missing
Webstats for 29/09/12 missing
30-09-2012 10:09 AM
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Did this morning's run fail or is it just running late? If the script needs to be restarted will someone please do so? Thanks.
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Re: Webstats for 29/09/12 missing
30-09-2012 10:32 AM
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Have you rung in or raised a ticket?
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Message 2 of 6
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Re: Webstats for 29/09/12 missing
30-09-2012 11:46 AM
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Morning Guys,
Just to let you know our internal monitoring system has picked up on this and we've notified our systems engineer (Problem Number: 72846). This should be rectified as soon as possible.
Thank you for flagging this to our attention.
Regards,
Matt
Just to let you know our internal monitoring system has picked up on this and we've notified our systems engineer (Problem Number: 72846). This should be rectified as soon as possible.
Thank you for flagging this to our attention.
Regards,
Matt
Message 3 of 6
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Re: Webstats for 29/09/12 missing
30-09-2012 4:24 PM
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Hey Guys,
Just an update to say that this should now be resolved and most of the stats, if not all of them should now be generated.
Regards,
Matt
Just an update to say that this should now be resolved and most of the stats, if not all of them should now be generated.
Regards,
Matt
Message 4 of 6
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Re: Webstats for 29/09/12 missing
30-09-2012 4:25 PM
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Yesterday's webstats have now appeared. Thanks for that.
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Re: Webstats for 29/09/12 missing
30-09-2012 7:10 PM
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Quote from: Mattz0r Just an update to say that this should now be resolved
Thanks for this - saw the stats were absent about 8.30-ish this morning, but figured maybe it was just a late run and didn't want to post here or raise a ticket in case they might just appear ten minutes later or whatever.
Only just got back here, so somewhat reassured that it did get fixed, given they'd failed and it was the weekend 😕 Appreciate you flagging it up, Keith
Penny.
Penny Rollo * * * joined Force9 on 17/02/98 * * * with PlusNet from 2000 onwards * * * personal website at pennymidasrollo.plus.com
Project HappyChild website (free educational resources for kids and schools, plus directory of charities helping children) 1998 onwards
Project HappyChild website (free educational resources for kids and schools, plus directory of charities helping children) 1998 onwards
Superusers are not PlusNet staff but do have a direct line of communication into the business to raise issues, concerns and feedback from the Community.
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