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Webstats for 08/03/12 missing

kdiment
Rising Star
Posts: 231
Thanks: 30
Registered: ‎30-06-2007

Webstats for 08/03/12 missing

Title says it all really, and no service status announcement.
- Keith
5 REPLIES 5
Tony_W
Grafter
Posts: 745
Registered: ‎11-08-2007

Re: Webstats for 08/03/12 missing

You just pipped me to it Keith.
We should eventually be OK as it is not a weekend. I will raise a ticket in an hour or so if this is not picked up.
Tony
Penny
Superuser
Superuser
Posts: 981
Thanks: 526
Fixes: 5
Registered: ‎05-04-2007

Re: Webstats for 08/03/12 missing

Quote from: kdiment
Title says it all really

oh.
just checked, and not here either.
However, just looked on service status and it said
"Planned Network Maintenance - Thursday 8th March 6.00am-6.30am"
which would have been after the previous Webstats run which looks like it was around 4am yesterday.
So maybe that has had some bearing on Webstats not having run automatically today.
Regards,
Penny.
Penny Rollo * Force 9 from 17/02/98 * PlusNet from 2000 onwards
Project HappyChild - free maths worksheets, free French-English
worksheets and 12 other languages
personal site www.pennymidasrollo.plus.com
jojopillo
Grafter
Posts: 9,786
Registered: ‎16-06-2010

Re: Webstats for 08/03/12 missing

HI,
I posted a service status about it earlier. I was probably in the process of raising it when you posted. I''ve been informed that they should be populated in the next couple of hours.
Jojo Smiley
kdiment
Rising Star
Posts: 231
Thanks: 30
Registered: ‎30-06-2007

Re: Webstats for 08/03/12 missing

Thanks, Jo. Yesterday's webstats have now appeared.
They normally seem to be created at around 03:30 to 04:00 each night. If they have not, then surely that must be apparent by, say, 05:00 or 06:00. That is when I would think a service status could be posted. We always seem to have to wait until the day shift comes in before anyone even notices that there has been a problem. If a failure is automatically flagged, then there needs to be some procedure for dealing with it.
- Keith
jojopillo
Grafter
Posts: 9,786
Registered: ‎16-06-2010

Re: Webstats for 08/03/12 missing

Just updated the service status as they should be through for everybody now Smiley