Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Webstatistics Log failure ...
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Everything else
- :
- Webstatistics Log failure ...
Webstatistics Log failure ...
13-07-2014 12:15 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The webstatistic log routines have failed again. That may be forgiven, but why has no-one at PlusNet noticed?
Would it not be sensible to assign someone the job of inspecting the log files daily to check that the jobs have run properly and taking action if they haven't?
In hope of an early resolution.
Kenneth Spencer
Would it not be sensible to assign someone the job of inspecting the log files daily to check that the jobs have run properly and taking action if they haven't?
In hope of an early resolution.
Kenneth Spencer
Message 1 of 5
(3,917 Views)
4 REPLIES 4
Re: Webstatistics Log failure ...
13-07-2014 1:43 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Kenneth,
This is something that is now normally flagged up to us. I'm just chasing this up to see what's going on.
This is something that is now normally flagged up to us. I'm just chasing this up to see what's going on.
Message 2 of 5
(484 Views)
Re: Webstatistics Log failure ...
13-07-2014 2:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It seems that the stats have generated for yesterday?
Message 3 of 5
(484 Views)
Re: Webstatistics Log failure ...
16-07-2014 4:40 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Yes, the webstats were generated a day or two after my post.
But I still think someone needs to check the logs and take action
on the failure, including notifying users.
Thanks
Ken
But I still think someone needs to check the logs and take action
on the failure, including notifying users.
Thanks
Ken
Message 4 of 5
(484 Views)
Re: Webstatistics Log failure ...
17-07-2014 11:44 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Chris checked webstats generation the day of your post and didn't identify any problems. The way Webalizer works means it shouldn't be possible to generate stats for days previous so I'm struggling to explain your observation that they turned up several days late

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Message 5 of 5
(484 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Everything else
- :
- Webstatistics Log failure ...