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Webstarts not generated (15th December)

Tony_W
Grafter
Posts: 745
Registered: 11-08-2007

Webstarts not generated (15th December)

As the title says, webstats are still showing those generated on the 14th.
Nothing on the service status web page.
Tony
4 REPLIES
Superuser
Superuser
Posts: 645
Thanks: 139
Registered: 05-04-2007

Re: Webstarts not generated (15th December)

.
Webstats not updated here, either - no time to raise a ticket right now, sorry :/
Regards,
Penny.
Penny Rollo * Force 9 from 17/02/98 * PlusNet from 2000 onwards
Project HappyChild - free maths worksheets, free French-English
worksheets and 12 other languages
personal site www.pennymidasrollo.plus.com
Plusnet Staff
Plusnet Staff
Posts: 17,641
Thanks: 535
Fixes: 159
Registered: 05-04-2007

Re: Webstarts not generated (15th December)

We'll get a problem and service status raised, ta.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Community Gaffer
Community Gaffer
Posts: 12,966
Thanks: 753
Fixes: 70
Registered: 04-04-2007

Re: Webstarts not generated (15th December)

Service Status now posted.

Bob Pullen
Plusnet Products Team
If I've been helpful then please give thanks ⤵

Community Gaffer
Community Gaffer
Posts: 12,966
Thanks: 753
Fixes: 70
Registered: 04-04-2007

Re: Webstarts not generated (15th December)

Looks like the process fell down copying the server logs across this morning. It timed out although we're not sure why. It wasn't flagged by our monitoring systems (something we're looking to improve already), so thanks for the heads up Tony.
We've copied the missing files across and the scripts are being re-run so hopefully the stats will be available early afternoon.

Bob Pullen
Plusnet Products Team
If I've been helpful then please give thanks ⤵