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Webspace usage indicator not working

Posts: 1
Registered: ‎22-07-2020

Webspace usage indicator not working

I've just received an email from the PlusNet Abuse Team saying that I have exceeded my webspace limit by a small amount. The webspace page shows the following, and has done so for a considerable number of months, though I have uploaded quite a lot:

Webspace Allocation: 250
Webspace Used:       213MB
Webspace Free         37MB

I've since deleted 12 MB of data and it's still the same. From this forum it appears that this has been broken for quite a long time. Someone said you could check the usage with the FTP client. Can anyone tell me how I can do this in FileZilla?