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Webspace Archived

shelfhx
Dabbler
Posts: 11
Registered: ‎01-05-2009

Webspace Archived

On Sunday 28th, I uploaded some files without realising I had gone over my limit, until I received an email from the Plusnet Abuse Team. 

As insructed I raised a ticket (#132604644) on Monday morning and my website was restored on Wednesday afternoon.  Unfortunately I did not get an update telling me this had been done, and my webspace was promoptly archved again on Thursday morning and another an from the Plusnet Abuse Team. 

I updated the ticket on Thurday explaining the situation, but I'm still waiting for my webspace to be restored.  I'm still waiting for something to happen.  Can someone please have a look.

Thanks.

6 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,682
Thanks: 665
Fixes: 166
Registered: ‎05-04-2007

Re: Webspace Archived

That should be restored for you.

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
shelfhx
Dabbler
Posts: 11
Registered: ‎01-05-2009

Re: Webspace Archived

Thanks Chris.

 

Appreciate the prompt action.

Community Gaffer
Community Gaffer
Posts: 17,682
Thanks: 665
Fixes: 166
Registered: ‎05-04-2007

Re: Webspace Archived

No problem, I've replied to the ticket with the same too.

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
shelfhx
Dabbler
Posts: 11
Registered: ‎01-05-2009

Re: Webspace Archived

Hi Chris,

 

I deleted quite a lot of content yesterday, which I think brought me back down to ~50MB, but my webspace usage is still showing as over quota. 

 

Webspace Usage.JPG

When and how often does this update?

Is there an easy way to tell how much space is being used?

 

Thanks.

Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: Webspace Archived

the way I do it is to have a complete backup on my PC (for security reasons) and check the size of that

shelfhx
Dabbler
Posts: 11
Registered: ‎01-05-2009

Re: Webspace Archived

Thanks.

 

I'll look at doing that when I get home tonight.