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Websites archived

jonnyfriendly
Grafter
Posts: 100
Thanks: 9
Registered: ‎30-07-2007

Websites archived

Can someone please restore my websites. I have been attacked by spammers and will keep an eye out in the future.

If it happens again i will probably take the offending site down.

In the meantime i would be grateful if you could restore. I spoke to someone yesterday on phone who said he would put a request in and it would be actioned within a few hours. So far no response

Hope someone can help

j

Dear Customer,
 
It has come to our attention that in the last 24 hours your website
has exceeded its bandwidth allowance by a significant amount.
 
Unfortunately, because of the amount over the limit, your site has
been archived.  Please contact us if you want
your site to be restored.
 
Your website used 69432 KB OVER its bandwidth transfer
allowance during the last 24 hours.
 
A condition of your site being restored is that you take precautions to ensure that
future levels of usage don't exceed what is allowed on your account.
 
Kind regards,
 
PlusNet Abuse Team
 
Email ref: E0428
3 REPLIES 3
Baldrick1
Moderator
Moderator
Posts: 11,480
Thanks: 5,104
Fixes: 411
Registered: ‎30-06-2016

Re: Websites archived

Moderator's note:
Thread moved from Broadband to Everything Else

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,874
Thanks: 1,493
Fixes: 478
Registered: ‎01-01-2012

Re: Websites archived

Hi @jonnyfriendly 

I'm sorry to hear this.

I've raised it to the right team but it's likely to not be picked up until Monday 

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
jonnyfriendly
Grafter
Posts: 100
Thanks: 9
Registered: ‎30-07-2007

Re: Websites archived

Thanks Matthew - will check if working later today