Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Website allowance changed
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Everything else
- :
- Website allowance changed
Website allowance changed
02-09-2010 9:39 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi,
Up to a few months back I used to be on the old 'Premier 1' product and had a webspace allowance of 250mb, but I'm now on PlusNet Extra and I have just discovered that the allowance is 100mb.
Currently my webspace has been removed as it's over the allowance (that's how I found out the change), but when/if it gets re-instated can the 250mb allowance return ?
Regards,
John
Up to a few months back I used to be on the old 'Premier 1' product and had a webspace allowance of 250mb, but I'm now on PlusNet Extra and I have just discovered that the allowance is 100mb.
Currently my webspace has been removed as it's over the allowance (that's how I found out the change), but when/if it gets re-instated can the 250mb allowance return ?
Regards,
John
Message 1 of 5
(936 Views)
4 REPLIES 4
Re: Website allowance changed
02-09-2010 10:28 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
You are not the first to hit this problem!
http://community.plus.net/forum/index.php/topic,88289.msg736263.html#msg736263
Also I saw another yesterday that I can't find at the moment - it was because of the account being changed through the portal rather than manually by one of the comms team.
Edit: Found it! http://community.plus.net/forum/index.php/topic,88449.0.html
http://community.plus.net/forum/index.php/topic,88289.msg736263.html#msg736263
Also I saw another yesterday that I can't find at the moment - it was because of the account being changed through the portal rather than manually by one of the comms team.
Edit: Found it! http://community.plus.net/forum/index.php/topic,88449.0.html
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Message 2 of 5
(385 Views)
Re: Website allowance changed
02-09-2010 10:59 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Yup, just come across some of those.... Hopefully it will be a quick change and I'll be back at 250mb
Message 3 of 5
(385 Views)
Re: Website allowance changed
02-09-2010 5:01 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I raised a problem about this earlier today (ref: 63339).
Consequently, I reckon I've now fixed the underlying issue so it /shouldn't/ happen again.
@stallan, I've restored access to your website, increased your storage allowance and sent your support ticket back to you.
Consequently, I reckon I've now fixed the underlying issue so it /shouldn't/ happen again.
@stallan, I've restored access to your website, increased your storage allowance and sent your support ticket back to you.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Message 4 of 5
(385 Views)
Re: Website allowance changed
02-09-2010 5:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Cheers Bob

Message 5 of 5
(385 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Everything else
- :
- Website allowance changed