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Website X5 Software

JRainy
Not applicable
Posts: 1
Registered: ‎12-01-2011

Website X5 Software

Am using software from Incomedia WebsiteX5 to create a website but am really struggling to get it to export to my Plus Net Webspace. It asks for FTP Address - I have tried to use ftp.plus.net - Also asks for my username and password so I use my Plusnet username and Plusnet password. It then says "Unable to connect to server Please check with you Internet Provider - any thoughts???
2 REPLIES 2
Denzil
Grafter
Posts: 1,733
Registered: ‎31-07-2007

Re: Website X5 Software

Does this help? http://www.plus.net/support/hosting/webspace/webspace_details.shtml
You could also try saving the work locally and uploading using a different FTP client. Try Filezilla, for example
orbrey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Website X5 Software

Also make sure you use the username and password as you would to log into the website, rather than as you'd put in your router - if you put the connection realm on the end of the username (i.e. username@plusdsl.net) it won't work.
Hope that helps,