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Web space

pwatson
Rising Star
Posts: 2,470
Thanks: 8
Fixes: 1
Registered: ‎26-11-2012

Re: Web space

‎30-10-2014 1:57 PM

Try clearing your browser cache (or using a different browser)
I get 'It works' when I browse your site...
Message 16 of 23
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bobpullen
Community Gaffer
Community Gaffer
Posts: 16,889
Thanks: 4,983
Fixes: 316
Registered: ‎04-04-2007

Re: Web space

‎30-10-2014 2:37 PM

Quote from: bauster
Obviously other persons entering http://www.austerfield.org.uk would also be directed to the same site...

That's certainly not the case, because it isn't happening for me, pwatson or OldJim Huh

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Message 17 of 23
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jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Web space

‎30-10-2014 3:12 PM

From the screen shot attached to reply #6 I can what looks to be content you have uploaded is in the wrong place. As Bob posted your content needs to be in public_HTML. If all that is in directory public_HTML is the index.html that Bob created "it works!" is all that you should see.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
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Message 18 of 23
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bauster
Newbie
Posts: 9
Registered: ‎28-10-2014

Re: Web space

‎30-10-2014 3:44 PM

Dear Bob, Jim, et al
Many, many thanks for all your help and constructive comments
As you will have gathered I am a newbie at this game but I believe that I have now got a grip on exactly what I  have been doing in error
Once thanks for all the support
Regards
Brian
Message 19 of 23
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Townman
Superuser
Superuser
Posts: 23,110
Thanks: 9,677
Fixes: 161
Registered: ‎22-08-2007

Re: Web space

‎31-10-2014 10:31 AM

One final note.
The default file should be named index.htm with a lower case "i"
As things stand, visitors are being shown a directory listing, not your website.

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.

Message 20 of 23
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bauster
Newbie
Posts: 9
Registered: ‎28-10-2014

Re: Web space

‎31-10-2014 12:05 PM

Many thanks
My error
Regards
BrianT
Message 21 of 23
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Townman
Superuser
Superuser
Posts: 23,110
Thanks: 9,677
Fixes: 161
Registered: ‎22-08-2007

Re: Web space

‎31-10-2014 4:01 PM

OK Folks, there is something decidedly odd here!
Further to all that everyone's said, I am now seeing EXACTLY what Brian reported before - nothing.
This morning before my post above, when following his URL discussed above, I saw a directory listing of his site.  If I clicked on Index.htm I saw his site.
Now (I assume after Brian corrected the case spelling of the file name I see nothing when viewing on Safari (iPad) or when viewing in IE11 I get...
Quote
This content cannot be displayed in a frame
 
To help protect the security of information you enter into this website, the publisher of this content does not allow it to be displayed in a frame.

With a link to view in a new window.
Clicking the link takes me to http://www.madasafish.com/holdingpage.shtml

Brian - have you taken the content down or are you still having issues?
Kevin

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.

Message 22 of 23
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Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Web space

‎31-10-2014 4:08 PM

All I can see as the page source is
Quote
<html>
<head>
<title>madasafish</title>
</head>
<frameset rows="*" cols="*,0" framespacing="0" frameborder="0">
<frame src="http://www.madasafish.com/holdingpage.asp">
<noframes>
<p>This page uses frames, but your browser does not support them.
</noframes>
</frameset>
</html>
and the frame is blank
The frame content should apparently be http://www.madasafish.com/holdingpage.shtml
I might add - using frames is not recommended as it can screw up all sorts of things
Message 23 of 23
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