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Web links take me to our router

JeremyP99
Grafter
Posts: 39
Thanks: 1
Registered: ‎08-09-2016

Web links take me to our router

Randomly, sometimes in bursts, sometimes for just one site, but for a long time I can click on a link to a website and instead get taken to the router login. My wife's new laptop, which I have just set up and got connected y'day is already experiencing this. It's very very annoying. 

 

So why is this happening, and how do I stop it happening? 

Tags (2)
3 REPLIES 3
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Web links take me to our router

Is it a Technicolor router? That can happen if the connection has been dropping out, sometimes it can happen without too.

 

if you can log in to the routers control panel (192.168.1.254) and there should be an option for 'web page interception' or similar, turn that off and it should sort it.

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
JeremyP99
Grafter
Posts: 39
Thanks: 1
Registered: ‎08-09-2016

Re: Web links take me to our router

Thank you very much for the prompt response. I've changed that, and will post in a few days as to whether or not the problem has been resolved. Fingers crossed

 

 

 

 

JeremyP99
Grafter
Posts: 39
Thanks: 1
Registered: ‎08-09-2016

Re: Web links take me to our router

So far so good, both on my desktop and my wife's laptop. Again, thanks!