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We still have a problem Houston..

Minivanman
Aspiring Legend
Posts: 14,895
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Registered: ‎04-11-2014

We still have a problem Houston..

...... as some here will know mine, with it's below 1Mb/s download speed has been a problem since the beginning of last March so I'm glad I'm not stuck in a capsule trying to get back to earth while plusnet gets it sorted out with British Telecom - but here's the thing, why do plusnet keep trying to charge me full rental for a line we all know has a fault on it?

Happy enough it seems to refund by broadband fee but not that line rental.  

Hanging in there guys, hanging in there!


Truth is like a threshing machine; tender sensibilities must keep out of the way.
Herman Melville
1 REPLY 1
Mav
Moderator
Moderator
Posts: 21,397
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Registered: ‎06-04-2007

Re: We still have a problem Houston..

Moderator's note by Mike (Mav)

Topic locked as OP already has several threads on his issues elsewhere:

https://community.plus.net/t5/Broadband/Minimum-line-speed/m-p/1349560#U1349560

https://community.plus.net/t5/Broadband/Do-all-problems-have-a-solution/m-p/1351940#M307029

https://community.plus.net/t5/Broadband/Some-sort-of-constructive-dismissal/m-p/1348860#U1348860

 

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