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Want to closedown my old ic24 website

FIXED
mikeginger
Newbie
Posts: 3
Registered: ‎10-09-2017

Want to closedown my old ic24 website

Hi,

 

I have a free ic24 email account and and old website, both of which I would like to closedown.

 

I can cease using the email account of course.

 

But I am unable to ftp to my freespace to 'closedown' my old website - is there any way I can get rid of this?

 

I am unable to ftp to it using the 'madasafish' advice on this page either:

http://www.madasafish.com/support/

 

Mike

 

Tags (2)
5 REPLIES 5
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 20,754
Thanks: 7,041
Fixes: 1,178
Registered: ‎21-04-2017

Re: Want to closedown my old ic24 website

Hello Mike.

 

I can arrange for your account to be cancelled entirely, or just an aspect of the services removed.

I've raised a ticket on your Madasafish account with more details and you can reply to that here

 

I hope this helps

 

Anoush

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
mikeginger
Newbie
Posts: 3
Registered: ‎10-09-2017

Re: Want to closedown my old ic24 website

Thank you Anoush,

 

Replied by Private Message,

 

Mike

 

Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 20,754
Thanks: 7,041
Fixes: 1,178
Registered: ‎21-04-2017

Re: Want to closedown my old ic24 website

Thanks Mike,

 

Ideally I'd like to proceed with this after passing data protection etc either by ticket, or over the phone.

Mind if I call you back instead?

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
mikeginger
Newbie
Posts: 3
Registered: ‎10-09-2017

Re: Want to closedown my old ic24 website

I don't mind at all, my telephone number is [Removed], as per the website I want to close down.

 

Thank you,

 

Mike]

Moderator's note by Mike (Mav): Personal information removed from a public forum to an area that staff can see.

Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 20,754
Thanks: 7,041
Fixes: 1,178
Registered: ‎21-04-2017

Re: Want to closedown my old ic24 website

Fix

Thanks for your time on the phone Mike, as discussed I've now cancelled your account.

 

Let us know if you need any further assistance in the future.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team