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WELCOME from the Plusnet staff!

Seasoned Pro
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Registered: ‎22-10-2014

WELCOME from the Plusnet staff!

May I be the first to welcome yesterday's introduction from the Plusnet staff? In the past these hard-working folk have kept their heads down but this week Gandalf breaks cover in Community News  to introduce himself and his four colleagues, as well as the volunteer Mods and the Superusers who work behind the scenes to benefit PN and customers alike.

These folk are in the front line and very often the first target of angry customers (I've been one myself). It might be worth noting that PN's remaining 1.3 million or more customers presumably are satisfied with their BB service, their Hub One router and clunky email -- though nobody, but nobody, has a good word for PN's accounting systems. Set against value for money I find PN very hard to beat, and I've had a few ISPs.

So thank you, Gandalf/Anoush, it's nice to 'meet' you in virtual person, and to wish you all continued success with PN. 

All the best


Plusnet Help Team
Plusnet Help Team
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Registered: ‎21-04-2017

Re: WELCOME from the Plusnet staff!


Cheers for the welcome and the kind words!

No problem at all, I figured it was about time we introduced ourselves and pinned it up in the Announcements board.

It's only been around 14 years ago since we made our forums but better late than never right? Cheesy 

If this post resolved your issue please click the 'This fixed my problem' button.
From 31st October 2022, I'll no longer have a regular presence here as I'm moving on to a new role within Plusnet.

 Anoush Mortazavi
 Plusnet Help Team
Community Gaffer
Community Gaffer
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Re: WELCOME from the Plusnet staff!

@Gandalf wrote:

It's only been around 14 years ago since we made our forums...

And the rest.

I recall the days of the separate Plusnet, Force9 and FreeOnline forums 😉

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵