Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Vulnerable persons list.
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Everything else
- :
- Vulnerable persons list.
Vulnerable persons list.
17-03-2020 2:05 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have just read in the Sunday Telegraph of a elderly man with cancer who was badly treated by Plusnet. The Telegraph had to intervene to get his problem sorted.There was a mention of a Vulnerable Persons list kept by Plusnet. How would I set about adding myself to this list?
Message 1 of 2
(666 Views)
1 REPLY 1
Re: Vulnerable persons list.
17-03-2020 4:29 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If you log into your broadband account, and select "Manage Account", in the list of options under "Account Details" there will be "Additional Support Form". Select that and complete it as appropriate.
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Everything else
- :
- Vulnerable persons list.