cancel
Showing results for 
Search instead for 
Did you mean: 

Virgin and Plusnet In same house?

shaelutah
Newbie
Posts: 5
Fixes: 1
Registered: ‎17-05-2023

Virgin and Plusnet In same house?

Hey.
I live in a shared house which has virgin broadband, half the time the internet does not work so I want my own pay for my own provider.

Can I have Plusnet and virgin in the same house? or do they use the same wires?
2 REPLIES 2
dvorak
Moderator
Moderator
Posts: 29,558
Thanks: 6,646
Fixes: 1,485
Registered: ‎11-01-2008

Re: Virgin and Plusnet In same house?


Moderators Note


This topic has been moved from Broadband to Everything Else

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
James30
Plusnet Help Team
Plusnet Help Team
Posts: 420
Thanks: 145
Fixes: 26
Registered: ‎19-04-2023

Re: Virgin and Plusnet In same house?

@shaelutah - It's possible it just needs to be made clear by you, the new provider, then to Openreach that they need to install a new line if virgin are using the Openreach network as they will normally just transfer services from one provider to another. If virgin are using their own cable in your area rather than the BT infrastructure, they are completely separate.

If this post resolved your issue please click the 'This fixed my problem' button
James - Plusnet Sheffield
Plusnet Help Team