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View my broadband usage

jah
Grafter
Posts: 38
Thanks: 2
Registered: ‎09-06-2007

View my broadband usage

5 REPLIES 5
jab1
Seasoned Hero
Posts: 6,966
Thanks: 2,364
Fixes: 73
Registered: ‎24-02-2012

Re: View my broadband usage

Not available, @jah - unless you are on a very old capped package - and they haven't been for 2+ years.

John
flanzm
Aspiring Pro
Posts: 135
Thanks: 53
Fixes: 8
Registered: ‎20-04-2016

Re: View my broadband usage

I don't believe you can anymore for unlimited accounts. From memory the functionality was removed a few years ago as recording it was slowing things down too much.
jah
Grafter
Posts: 38
Thanks: 2
Registered: ‎09-06-2007

Re: View my broadband usage

Thank you @jab1  and @flanzm . I misread this part of the help :

 


You can only check your usage if you’re not on an unlimited broadband product. (If you do have unlimited broadband, you can use it as much as you like).

Mav
Moderator
Moderator
Posts: 20,637
Thanks: 3,895
Fixes: 431
Registered: ‎06-04-2007

Re: View my broadband usage

Moderator's note(s):

Thread moved from My Account/Billing to Everything Else.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

JonoH
Community Gaffer
Community Gaffer
Posts: 3,595
Thanks: 6,078
Fixes: 118
Registered: ‎29-09-2011

Re: View my broadband usage

We're actually going to fully decommission these in the near future as they're simply not accurate anymore, things like network caching means a large volume of traffic never really hits our servers.

Customers on a metered product are not being charged for additional usage so it should have no impact on them either Smiley

 

 

 

 Jono H
 Plusnet Community Manager