cancel
Showing results for 
Search instead for 
Did you mean: 

VLAN on a Bridge Modem

maxr1
Newbie
Posts: 4
Registered: ‎18-08-2018

VLAN on a Bridge Modem

Hi,
I have been using a BT OpenReach Modem along with a Router.
I aws told by Plusnet that my BT OpenReach Modem is faulty & they have sent me their own, which is not much use as it can not act as a Modem only.
I have had to buy a third part device.
I am having problems setting it up. The manufacturer's support says I need to ask Plusnet for their "VLan ID".
I have 3 or 4 times called Plusnet's Support. 
Each time I was given a different answer, even after they put me on hold for 20 minutes so ask a supervisor.
Any help will be much appreciated.
Thanks.
M

2 REPLIES 2
MisterW
Superuser
Superuser
Posts: 10,730
Thanks: 3,183
Fixes: 238
Registered: ‎30-07-2007

Re: VLAN on a Bridge Modem

@maxr1 You need the VLAN ID set to 101

Hope that helps

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 24,095
Thanks: 8,709
Fixes: 1,406
Registered: ‎21-04-2017

Re: VLAN on a Bridge Modem

Hi there.

As  has said the VLAN ID is 101, which can be found Here.

Let us know if you need any further assistance.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team