VLAN on a Bridge Modem
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VLAN on a Bridge Modem
19-09-2018 9:39 AM
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Hi,
I have been using a BT OpenReach Modem along with a Router.
I aws told by Plusnet that my BT OpenReach Modem is faulty & they have sent me their own, which is not much use as it can not act as a Modem only.
I have had to buy a third part device.
I am having problems setting it up. The manufacturer's support says I need to ask Plusnet for their "VLan ID".
I have 3 or 4 times called Plusnet's Support.
Each time I was given a different answer, even after they put me on hold for 20 minutes so ask a supervisor.
Any help will be much appreciated.
Thanks.
M
Re: VLAN on a Bridge Modem
19-09-2018 9:45 AM
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@maxr1 You need the VLAN ID set to 101
Hope that helps
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: VLAN on a Bridge Modem
19-09-2018 6:41 PM
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Hi there.
As has said the VLAN ID is 101, which can be found Here.
Let us know if you need any further assistance.
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