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Unable to connect to Renntech.org forum

mikeg1bson
Dabbler
Posts: 15
Thanks: 2
Registered: ‎17-04-2019

Unable to connect to Renntech.org forum

I am unable to access the renntech.org forum (its a Porsche enthusiasts forum) as the Plusnet DNS will not resolve on devices connected via Plusnet connection.  If I switch my phone to its mobile connection there are no issues.  I similarly have no issues via a Sky broadband connection.

I attempted to get hep via online chat but the only "solution" offered was to do a hard reset on the router (and lose all the custom settings) as if that is going to solve a DNS issue that is clearly related to Plusnet DNS.  When I asked whether a hard reset would fix the problem, the "agent" terminated the chat!

Sadly I have a Plusnet One hub and this does not allow configuration of the DNS used; you are stuck with using the Plusnet DNS which is plainly junk.

Has anyone else encountered these issues?  Anyone have a fix?

 

2 REPLIES 2
Community Gaffer
Community Gaffer
Posts: 2,810
Thanks: 4,670
Fixes: 91
Registered: ‎29-09-2011

Re: Unable to connect to Renntech.org forum

I've passed this to our network team who are taking a look now. Thanks for your feedback!

 Jono H
 Plusnet Community Manager
mikeg1bson
Dabbler
Posts: 15
Thanks: 2
Registered: ‎17-04-2019

Re: Unable to connect to Renntech.org forum

Thank you.