Unable to add CNAME record containing underscore
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Unable to add CNAME record containing underscore
22-05-2021 11:58 AM
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I have a hosted domain using the Plusnet namesevers and I need to add a cname record to it that contains an underscore. This is a valid value however Plusnet portal disagrees "Error: Only the characters . - a-z 0-9 are allowed in the left field".
Is there any way around this or will I have to migrate my nameserver to one that works properly?
Re: Unable to add CNAME record containing underscore
22-05-2021 7:46 PM
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@bobpullen should be able to help.
Re: Unable to add CNAME record containing underscore
22-05-2021 9:13 PM
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Moderators Note
This topic has been moved from Tech Help to Everything Else
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Re: Unable to add CNAME record containing underscore
23-05-2021 12:47 PM
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Hi @starfry
Correct, you'd be unable to add any other characters to the CNAME unfortunately.
-Adam - Plusnet Leeds
Re: Unable to add CNAME record containing underscore
26-05-2021 11:59 AM
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Is this a bug or a design decision?
Either way, can this be fixed? And while you're at it... proper support for tags like PTR and TXT.
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