Unable to access uk.symbility.net via plusnet
We are unable to access uk.symbility.net via plusnet whereas we can access it via other providers. I have noticed a similar thread to which there is a ticket raised against, INFOPS-3100. If this is related, what is the status of the ticket. Both URLs are Innovation Group owned
Trace routes from Plusnet do not complete whereas they complete while not on Plusnet. Could this be a routing issue within plusnet?
Tracing route to lb-prod-uk.symbility.net [22.214.171.124]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 10.0.0.254
2 7 ms 7 ms 7 ms 410.xe-2-2-0.central10.psb-bng02.plus.net [126.96.36.199]
3 8 ms 8 ms 7 ms 411.be6.psb-ir02.plus.net [188.8.131.52]
4 8 ms 8 ms 7 ms 184.108.40.206
5 9 ms 8 ms 10 ms acc2-te0-0-0-4.l-sws.21cn-ipp.bt.net [220.127.116.11]
6 11 ms 12 ms 11 ms ftip003439043.acc2.kingston.21cn-nte.bt.net [18.104.22.168]
7 * * * Request timed out.
30 * * * Request timed out.
Re: Unable to access uk.symbility.net via plusnet
Moved to 'everything else' from 'my router'.
If it helped click the thumb
If it fixed it click 'This fixed my problem'