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Unable to VPN from home to office

CUser1111
Newbie
Posts: 1
Registered: a month ago

Unable to VPN from home to office

On my connection unable to vpn into the office through the plusnet router.

 

Using standard Windows VPN connection setup. With configuration vpntype 

 

L2TP/IPSec with pre-shared Key.

KEy is correct and username and password triple verified

 

When connecting  the connection just sits for long time and times out or gives connection error 

 

Have set the fixed port on VPN settings in the advance settings and has made no difference. Can anyone assist 

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