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Trying to setup Reverse DNS record

FIXED
rodude123
Newbie
Posts: 3
Registered: ‎07-04-2024

Trying to setup Reverse DNS record

I want to change my reverse DNS from <username>.plus.net to my domain. How do I do that? I called support just now and they didn't know what to do. Can someone tell me what to do? I already have a static IP and a domain linked to it from Cloudflare as an A record. I want to set a PTR record for the reverse DNS.

Tags (3)
5 REPLIES 5
MisterW
Superuser
Superuser
Posts: 16,282
Thanks: 6,240
Fixes: 447
Registered: ‎30-07-2007

Re: Trying to setup Reverse DNS record

Can someone tell me what to do?

Yes, you post on here😀 One of the Plusnet staff will pick this up and raise a request for you.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

rodude123
Newbie
Posts: 3
Registered: ‎07-04-2024

Re: Trying to setup Reverse DNS record

Thank you. I'll wait

SammyM
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,043
Fixes: 101
Registered: ‎22-01-2018

Re: Trying to setup Reverse DNS record

Fix

Hiya @rodude123 

 

We would be happy to help with this, can you reply to the ticket here with the requested info and give us a nudge here? Once done we can get that sorted for you.  

If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team
rodude123
Newbie
Posts: 3
Registered: ‎07-04-2024

Re: Trying to setup Reverse DNS record

I have just messaged you now. Thank you!

willcutforth
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,718
Thanks: 80
Fixes: 113
Registered: ‎27-11-2020

Re: Trying to setup Reverse DNS record

@rodude123  this has now been raised up for you and we should have an update within 72 hours.

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team