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Time for domain to be reattached to mail server

TheJGA
Newbie
Posts: 2
Registered: ‎22-12-2015

Time for domain to be reattached to mail server

Hello, we recently cancelled a transfer out from Plusnet to a different provider of the .co.uk version of our website (jga-group.co.uk)
I wanted to know how long it will take for the domain to return to our plusnet account as we our currently unable to send or receive emails due to the domain being disconnected from your mail server.
I have been given an estimate of 10am tomorrow I had been previously been assured that the cancellation had gone through but only found out today it had not!  so I want to ensure that our access to your mail service is returned quickly 
Regards
The JGA
2 REPLIES 2
bobpullen
Community Gaffer
Community Gaffer
Posts: 15,039
Thanks: 2,688
Fixes: 171
Registered: ‎04-04-2007

Re: Time for domain to be reattached to mail server

Hi,
Am I safe to assume this has since been sorted?
~$ dig jga-group.co.uk  mx
; <<>> DiG 9.3.4-P1.2 <<>> jga-group.co.uk mx
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 43031
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0
;; QUESTION SECTION:
;jga-group.co.uk.              IN      MX
;; ANSWER SECTION:
jga-group.co.uk.        300    IN      MX      10 mx.core.plus.net.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

TheJGA
Newbie
Posts: 2
Registered: ‎22-12-2015

Re: Time for domain to be reattached to mail server

Yes all sorted thank you  Cool