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Ticket 77357998 open for +2 days

chrisn53
Newbie
Posts: 5
Registered: ‎21-11-2013

Ticket 77357998 open for +2 days

Hi, somehow my open ticket got missed and hasn't been acknowledged or actioned.
It's for a domain transfer out.
Could someone have a look please?
thanks
Chris
3 REPLIES 3
Pettitto
Aspiring Pro
Posts: 6,346
Thanks: 32
Fixes: 5
Registered: ‎26-11-2011

Re: Ticket 77357998 open for +2 days

Chris,
I've just moved your query into the relevant pool for our Networks Team to deal with for you. You should receive your authorisation code in the coming days.
chrisn53
Newbie
Posts: 5
Registered: ‎21-11-2013

Re: Ticket 77357998 open for +2 days

Most appreciated Chris.
chrisn53
Newbie
Posts: 5
Registered: ‎21-11-2013

Re: Ticket 77357998 open for +2 days

Chris, can you give the ticket another kick please?
I got the transfer code but the new hosting company found the domain was still locked and so the transfer was rejected.
I copied the email I rcvd into the ticket but no response from PlusNet support.
cheers.