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This site has been removed because it has exceeded its bandwidth allowance

hniu
Newbie
Posts: 3
Thanks: 2
Registered: ‎25-04-2020

This site has been removed because it has exceeded its bandwidth allowance

Hi,

My website at http://www.gosha.plus.com/ has been archived. The website stats doesn't show heavy traffic, so I'm not sure why it has happened.

More importantly, I've called plusnet support multiple times, but they seem to deal only with the broadband issues, so the website is still down. Would appreciate if anyone could look into this!!

4 REPLIES 4
jab1
Legend
Posts: 17,613
Thanks: 5,751
Fixes: 265
Registered: ‎24-02-2012

Re: This site has been removed because it has exceeded its bandwidth allowance

@hniu First-line support have no dealings with legacy services such as webspace, you will need a clued-up Help Team member for this.

John
hniu
Newbie
Posts: 3
Thanks: 2
Registered: ‎25-04-2020

Re: This site has been removed because it has exceeded its bandwidth allowance

@jab1 Thank you!

Is there someone from the Help Team on this forum, who I can tag in the post or contact directly?

jab1
Legend
Posts: 17,613
Thanks: 5,751
Fixes: 265
Registered: ‎24-02-2012

Re: This site has been removed because it has exceeded its bandwidth allowance

Unfortunately not - you will just have to wait until one of them visit here and spot your post - they are rather thin on the ground these days.

John
willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 1,568
Thanks: 596
Fixes: 99
Registered: ‎27-11-2020

Re: This site has been removed because it has exceeded its bandwidth allowance

@hniu I can see this has already been raised to the networks team.

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team