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Suspend BT Sport

FIXED
JamesE
Rising Star
Posts: 66
Thanks: 12
Fixes: 2
Registered: ‎01-12-2017

Suspend BT Sport

For obvious reasons I wish to suspend BT Sport on the Sky platform. It seems that I cannot do it online and have to telephone whereupon I am faced with a 30 minute wait. Can I do it somehow via this Forum?

49 REPLIES 49
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,896
Thanks: 1,506
Fixes: 480
Registered: ‎01-01-2012

Re: Suspend BT Sport

Fix

Thanks for getting in touch @JamesE

That's been arranged for you now

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
JamesE
Rising Star
Posts: 66
Thanks: 12
Fixes: 2
Registered: ‎01-12-2017

Re: Suspend BT Sport

Thank you.

AlanM1
Newbie
Posts: 2
Thanks: 1
Registered: ‎26-03-2020

Re: Suspend BT Sport

Hi, I have BT sport on my sky service via plusnet.
I can suspend Sky Sports but they say I risk double charging for BT sport if BT sports is not cancelled (suspended?) first.
Can you suspend BT Sport? 
Many thanks 
Alan

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,896
Thanks: 1,506
Fixes: 480
Registered: ‎01-01-2012

Re: Suspend BT Sport

Thanks for getting in touch @AlanM1

That's been done for you now

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
AlanM1
Newbie
Posts: 2
Thanks: 1
Registered: ‎26-03-2020

Re: Suspend BT Sport

Thank you, very much appreciated. Look forward to returning and watching the live sport again 

poppychops
Newbie
Posts: 1
Registered: ‎27-03-2020

Re: Suspend BT Sport

For obvious reasons I wish to suspend BT Sport on the Sky platform. It seems that I cannot do it online and have to telephone whereupon I am faced with a 30 minute wait. Can I do it somehow via this Forum?

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: Suspend BT Sport

Thanks for your post @poppychops

I'm sorry for the issues you're having in contacting us.

We’re looking at what we can do for our BT Sport customers and we’ll get back to you as soon as we can Here.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
blah2
Newbie
Posts: 3
Thanks: 1
Registered: ‎28-03-2020

Re: Suspend BT Sport

Hi my question ID is 200411126 and like everyone else here I would like to cancel my BT Sport subscription. As everyone else has said, there seems to be no way to do this online other than this method -- and the phone line doesn't seem to be taking calls at the moment. Very strange that you can easily add BT Sport via the website but can't remove it the same way!

Please cancel my BT Sport immediately. Thanks very much.

maynards
Newbie
Posts: 1
Registered: ‎28-03-2020

Re: Suspend BT Sport

Same here - website says phone - phone line says use community.

 

Please cancel my BT Sport immediately. Thanks very much.

Kp2
Newbie
Posts: 4
Registered: ‎29-03-2020

Re: Suspend BT Sport

I would like my bt subscription cancelled until Champions League football is back up and running please.

Roymaci
Newbie
Posts: 1
Registered: ‎29-03-2020

Re: Suspend BT Sport

Please could you arrange for my BT Sport subscription to be suspended until such times as live sport broadcasts resume.

Many thanks,

Roy Macintyre

Russtie
Newbie
Posts: 1
Registered: ‎29-03-2020

Re: Suspend BT Sport

Hi,

I would also like to cancel my BT sport until the football is back.

 

can you arrange this please?

pmchadwick
Newbie
Posts: 3
Registered: ‎26-03-2020

Re: Suspend BT Sport

I am also attempting to cancel or suspend BT Sport, the system is sending me round in circles. Can someone advise me how to contact someone or something at PlusNet. Thanks 

simong1
Newbie
Posts: 1
Registered: ‎30-03-2020

Re: Suspend BT Sport

Please could you suspend my BT Sport as well.  Thank you.